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Aparthotel

NAJ Boutique Hotel-Aldea Zama

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Photo gallery for NAJ Boutique Hotel-Aldea Zama

A rooftop pool with a view of the sunset over a cityscape.
A rooftop pool with a view of a cityscape at sunset.
A modern multi-level outdoor lounge area with seating, potted plants, and a view of the sky.
An outdoor patio with a round table, chairs, and umbrellas, surrounded by potted plants and a pool.
A modern living room with a sofa, ottomans, a dining area, and a view to the outside.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Made for relaxation
    Top-rated for comfort — guests feel right at home here.
  • Private fenced-in yard
    One of the few properties with a fully fenced outdoor space.

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Kitchen
  • Laundry room
  • Air-conditioning
  • Rooftop terrace
The current price is AU$92
includes taxes & fees
9 Sept - 10 Sept

Explore the area

View map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Hunab Lifestyle Center
    ‪4 min drive‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Choose your unit

View all photos for Deluxe Room

A bedroom with two beds, a window with a view, a geometric wall decoration, and a wooden wardrobe.

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment

A modern bedroom with a large bed, wooden headboard, bedside tables, a hanging macrame wall decoration, and a large window with a lattice design.

Deluxe Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern outdoor lounge area with a concrete bench, a lounge chair, and a hanging light fixture.

Deluxe Suite

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse

A rooftop pool area with a thatched roof, lounge chairs, and potted plants.

Luxury Penthouse

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment

A modern bedroom with a large bed, wooden wardrobe, built-in TV, and a checkered floor.

Family Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

NAJ Boutique Hotel-Aldea Zama

An outdoor pool, a rooftop terrace and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a Smart TV with digital channels. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area.
NAJ Boutique Hotel-Aldea Zama offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 53-inch Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 91064339
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does NAJ Boutique Hotel-Aldea Zama have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NAJ Boutique Hotel-Aldea Zama?

As of 9 July 2026, prices found for a 1-night stay for 2 adults at NAJ Boutique Hotel-Aldea Zama on 9 Sept 2026 start from AU$92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NAJ Boutique Hotel-Aldea Zama pet-friendly?

No, pets are not allowed at this property.

How much is parking at NAJ Boutique Hotel-Aldea Zama?

Self-parking is free at this property.

What time is check-in at NAJ Boutique Hotel-Aldea Zama?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 15 (subject to availability).

What time is check-out at NAJ Boutique Hotel-Aldea Zama?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Where is NAJ Boutique Hotel-Aldea Zama located?

Located in Zama, this luxury aparthotel is 1.2 mi (1.9 km) from Jaguar Park and 2.8 mi (4.5 km) from Tulum Beach. Hunab Lifestyle Center and Dos Aguas Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

NAJ Boutique Hotel-Aldea Zama Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 79 out of 104 reviews
Rating 8 - Good. 17 out of 104 reviews
Rating 6 - Okay. 4 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.8/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Check-in

9.8/10

Communication

8.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, clean, staff was excellent
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Kazmere

Liked: Cleanliness, communication
Nice private pool
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Valentina

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay at NaJ Boutique Hotel! The hotel is beautiful, peaceful, and perfectly located in Aldea Zama. The rooms are stylish, very clean, and comfortable. The staff were incredibly friendly and always ready to help with anything we needed. The pool area is a great place to relax after exploring Tulum. Everything about the stay felt easy and welcoming. I would definitely stay here again and highly recommend it to anyone visiting Tulum. 🌴✨
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Theres

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommended! Very spacious and clean apartment, with private pool und very nice decoration! Always helpful with our requests and also received many recommendations for tulum!! Thank you so much for the lovely stay!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities, communication
My only criticism is the distance from restaurants and the beach. Raquel and the staff are excellent.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the staff and design of the hotel. Location a bit noisy at some times of day with the traffic. Will stay again .
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Shahab

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room are designed beautifully and located conveniently in an upscale part of town. We got upgraded to the king suite. Would stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothée

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was superb, had its own jacuzzi in it. Clean and great decor. Staff was very friendly. Highly recommend it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Keltie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great time, always felt safe. Raquel was wonderful!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Maryse

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the Family apartment. The place is spacious and looks exactly like the pictures. The staff was welcoming. Raquel was responsive, helpful and very easy to communicate. Everything is within 15 minutes by bicycle. Lots of new restaurants within 10 minutes walk
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Terrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities
One of the best places I’ve stayed at very relaxing and safe
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Tanisha

The room was very
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Emmett

Liked: Cleanliness, amenities, property conditions & facilities, communication
Away from Tulum main st hustle and bustle. Easy 30 minute walk into town. The hotel and grounds are beautiful. Noisy street behind the building.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities and local tips - really made us feel welcome.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Marielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay in Tulum, near the beaches and centrum
Stayed 11 nights in May 2024
Verified

10/10 Excellent

Asia

Liked: Cleanliness, property conditions & facilities, communication
Brauli was great! Stay was great!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful courtyard
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Stayed 4 nights in Feb 2025
Verified

4/10 Poor

Antônio Ferreira

Liked: Cleanliness, property conditions & facilities, communication
Wasn’t ideal. The stairs made tough for my partner which was injured
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katyanna

Liked: Cleanliness, property conditions & facilities, communication
Incredible stay at Naj Tulum. Wouldn’t hesitate to book again and likely will do so soon.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
First time in tulum, and Naj definitely made me want to go back!!!!
Stayed 3 nights in Jan 2024