Aparthotel

Mint House Menlo Park by Kasa

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Photo gallery for Mint House Menlo Park by Kasa

Lounge
Fireplace
Living area
Shared kitchen
Front of property

Reviews

7.6 out of 10
Good

Highlights

  • Outdoor pool

    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

  • Discover nearby landmarks

    Walk to Stanford Shopping Center

Popular amenities

  • Bar and lounge
  • Restaurant
  • Outdoor pool
  • On-site fitness centre
  • Barbecue
  • Pets allowed (fee applies)

Explore the area

View map
550 Oak Grove Ave, Menlo Park, CA, 94025
  • Place, Menlo College
    ‪10 min walk‬
  • Place, Stanford Shopping Center
    ‪19 min walk‬
  • Place, Stanford University
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪29 min drive‬

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About this property

Mint House Menlo Park by Kasa

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services and a library. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Housekeeping is available on request.
Mint House Menlo Park by Kasa offers 15 accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Menlo Park aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 55-inch Smart televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets are allowed for an extra charge of USD 30 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Pets cannot be left unattended

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 83-2694417
Property # 92333126
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Mint House Menlo Park by Kasa have a pool?

Yes, this property has an outdoor pool.

Is Mint House Menlo Park by Kasa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Mint House Menlo Park by Kasa?

This property doesn't offer parking.

What time is check-in at Mint House Menlo Park by Kasa?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mint House Menlo Park by Kasa?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mint House Menlo Park by Kasa located?

Situated in the business district, this aparthotel is 1.2 mi (1.9 km) from Stanford Shopping Center, and within 3 mi (5 km) of Stanford University and Stanford University Medical Center. Facebook Campus and Shoreline Amphitheatre are also within 9 mi (15 km). Menlo Park Station is only a 2-minute walk and Atherton Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Mint House Menlo Park by Kasa Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 19 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 6 out of 35 reviews

9.0/10

Cleanliness

8.4/10

Amenities

8.4/10

Property conditions & facilities

5.6/10

Check-in

7.6/10

Communication

7.4/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
nice place
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
It was a beautiful room very clean exactly as described. The only issue was the check out; checkout was stated to be at 11:00 am but while I was out around 9:00 am my brother said that workers were banging on the door to the room and that they opened the door themselves to tell him it was time to leave. We basically got kicked out 2 hours early with no choice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room and amenities. Staff was fantastic. They were very friendly and accommodating. Property is amazing. Would definitely book again.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Check in was subpar. Directions to check in were wonky and not clear. Access to building was confusing. Only one person could access room with code through the phone. There was a key card though. The touch pad to enter room did not work. Room was clean. We were not bothered by the train across the street
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

best in location!

best experience
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Kasa (the facility) cancelled 2min prior to check-in by Kasa. This after I had completed all pre-check activities. Prior
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
they did not send me check in instructions and blamed the booking on using expedia. They did not handle maintenance issues. Clearly they were trying to save money and didn't fix the lock to a an exterior patio door. we were on the first floor and in 5 days they didn't fix it. Microwave was unable to lower power so all food was burning hot. body wash not refilled. It's clear that they did not inspect the unit before the new renter came. Disappointing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great experience.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Check-in, communication, listing accuracy
The amount of noise is insane! There is a passing train with very loud alert every 15mins. Starting 5AM and up until 12AM. It is impossible to get decent sleep in this place. Also this is not obvious from the listing but there is no reception. Even though google maps states 24/7 reception. I went there 11pm and i didn’t know there is an online checkin process. I spent 25min on the phone before i was able to finally check in. Finally its not a real hotel but more of a residential building under a different name. I was asking where is the reception initially and people there were super confused. Overall extremely bad experience and it felt almost scammy. Surely one of my worst stays ever.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort
The hotel is fairly new, clean, and very conveniently located. The only downside is that it can be a bit loud if your room is next to the train tracks. During my first two nights, I was woken up in the middle of the night by trains honking as they passed by, though I eventually got used to it. Despite that, I would still choose to stay here again, but I’d recommend requesting a room as far from the train tracks as possible for a better night’s sleep.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Holiday Gem

Very comfortable apartment with full kitchen washer and dryer. We stayed 5 nights and hosted a small gathering for the holidays. Will definitely be coming back! Pool is lovely, it’s heated and a nice size spa. Did not use workout room but looked well equipped. It is near the train tracks but building is very new with great construction so barely heard the train whistle.
Stayed 5 nights in Dec 2024
Verified review

4/10 Poor

Apartment is facing the railroad / Caltrain station which makes it impossible to get any sleep as the it’s so incredibly loud even with the provided earplugs.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Beautiful, clean, breathetaking complex

Our stay was absolutely amazing!! This hotel is one of the most beautiful properties I have ever visited. The pool and courtyard are amazing from its multiple firetables, grill/pizza ovens to its hottub. This is by far the nicest cleanest hotel in Palo Alto. Did i forget to mention the complimentary coffee/latte machine that uses Philz coffee beans. This property also comes equipt with a golf simulator, dog wash room and a full gym. I will be back anytime I visit the area. I would recommend to everyone!!!
Stayed 14 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
This was my second stay at the Mint House. While I still find it clean and conveniently located, some of the amenities are showing their age. For example, the bathroom tray was already cracked, which made me uncomfortable, so I tucked it under the sink. The location is practical, though the train can be quite Loud. This time I requested a room not facing the tracks, but discovered construction right above my unit. Waking up to the sound of drilling at 8am was unpleasant, thankfully it only lasted one morning, otherwise it would be unbearable.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Amenities, communication
- Parking was difficult - I never got to checkin as the door wouldn't open for me. - Lobby bathroom had male pubic hair in the urinal. It was a single, non-gender bathroom. - Front desk was good but couldn't get me access to the room. Whole effort was Byzantine and probably violated several disability laws. Looking into a lawsuit.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Terrible property experience due to proximity to train. Even with sleeping with earplugs it wasn’t enough. Impossible to sleep with the train honking/passing by multiple times an hour even through the night. Definitely would not recommend.
Stayed 5 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, room comfort

Consider the noise before booking

I cannot fault the property itself. It’s gorgeous and immaculate, lots of attention to detail and the co workspace and communal coffee machine was a great hit. The company own a handful of flats within this big complex. Unfortunately these flats are on the side right by the cal train. I realised the property was near a trainline but I did not expect the noise caused by the horning for the train crossing - located right outside. The horn vibrates through the building and is constantly and excruciatingly loud. The trains run all through the night, so my sleep was completely broken. I had travelled 24 hours from the UK so my few nights deprived of sleep were torturous. The hotel provide rubber ear plugs which hurt my ears, as well as a white noise machine -but it did not conceal the noise outside. I got some soft ear plugs from target and put my laptop on extra loud playing Netflix (unfortunately no tv in room) and got an “okay” sleep on the final nights but this was far from ideal. Yes the location, facilities and apartment were great but only if you can tolerate very loud noise. Parking is pricey but we were out most days and made the most of street parking which is free in the evenings. I just wish the company explained the train noise on the booking page before I booked and paid. The customer service has been good but unfortunately there’s not much they can do about the noise. I believe the Menlo park community are trying to protest the train horning.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Listing accuracy
Disliked: Check-in, communication
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Sep 2024

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