Aparthotel

Capri On Pilot Bay

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Photo gallery for Capri On Pilot Bay

Beach
Beach
Bathroom
A modern multi-story building with a flat roof, a staircase, and a parking area.
A modern hotel room with a glass door, a small table with chairs, and a view of a swimming pool.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Discover nearby landmarks
    Near Mount Maunganui

Popular amenities

  • On beach
  • Outdoor pool
  • Barbecue
  • Free cots/infant beds
  • Extra beds
  • Free Wi-Fi in public areas
The current price is AU$207
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
5 The Mall Street, Tauranga, 3116
  • Place, Pilot Bay Beach
    ‪1 min walk‬
  • Place, Mount Maunganui
    ‪3 min walk‬
  • Place, Mount Hot Pools
    ‪3 min walk‬
  • Airport, Tauranga (TRG)
    ‪8 min drive‬

Choose your unit

View all photos for Family Apartment, 2 Bedrooms

A hotel room with a large bed, a headboard, two bedside tables with lamps, a wall-mounted picture, and a window with curtains.

Family Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, 2 Bathrooms

A hotel room with a bed, bedside tables, a bathroom with a toilet and sink, and a painting on the wall.

Superior Apartment, 2 Bedrooms, 2 Bathrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with a sofa, a coffee table, and a dining table with chairs. There is a television on a stand and a window with curtains.

Standard Apartment, 2 Bedrooms

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio, 1 Queen Bed

A modern hotel room with a bed, a television, a desk, and a balcony with curtains.

Studio, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Small Two-bedroom Apartment

A modern living room with a grey sofa, a dining table with chairs, a kitchen area, and a balcony with outdoor furniture.

Small Two-bedroom Apartment

  • 45 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Business Studio, 1 Queen Bed

A modern bedroom with a bed, bedside lamp, and a sign indicating a beach direction.

Business Studio, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a bed, a bedside table, a lamp, a painting on the wall, and a window with curtains.

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Capri On Pilot Bay

Guests of this beach aparthotel will appreciate convenient on-site amenities such as a 24-hour fitness centre or barbecue grills. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Weekly housekeeping is available.
Capri On Pilot Bay offers 17 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium satellite channels. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out fee: NZD 40

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night.
Free cots are available on request at the property

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out fee: NZD 40
  • Rollaway bed fee: NZD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 9626754
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Capri On Pilot Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Capri On Pilot Bay?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Capri On Pilot Bay on 12 Oct 2026 start from AU$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capri On Pilot Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capri On Pilot Bay?

Self-parking is free at this property.

What time is check-in at Capri On Pilot Bay?

Check-in start time: 2 PM; check-in end time: 9:00 PM.

What time is check-out at Capri On Pilot Bay?

Checkout is at 10 AM. Late checkout is available for NZD 40.

Where is Capri On Pilot Bay located?

Nestled on the beach, this Mount Maunganui aparthotel is within a 5-minute walk of Bay of Plenty and Mount Maunganui. Pilot Bay Beach and Mount Hot Pools are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Capri On Pilot Bay Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 133 out of 232 reviews
Rating 8 - Good. 77 out of 232 reviews
Rating 6 - Okay. 13 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Communication

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay!!
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay, close to the hot pools and with a great view of the bay!!
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
Lovely stay. Apartment was lovely and clean and we enjoyed the peace and quiet Reco.mend
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location excellent facilities with all the Sky channels
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about our stay at Capri. Our host at check-in was absolutely lovely and the place was awesome. We'll be back for sure.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Liked: Amenities, communication
The location was brilliant. The apartment is a little run down. Duck tape fix on black vinyl dining chairs, drier door broken, basin grimy and we ran out of hot water when I washed my hair, hubby had a cold shower! Stayed there before but in an apartment I think privately owned and rented which was much nicer.
Stayed 6 nights in Sep 2022
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay. We had a 2 bed apartment, with views along the drive to the bay. Everything was extremely clean, a well equipped kitchen, and very good aircon in the lounge. We also had a garage allocated. Location is excellent, with the bay across the road from the hotel, a two minute stroll to the Pacific, and several cafes just around the corner. About 10 minutes walk to the main shopping/dining area with plenty of restaurants if you want to eat out. The only minor disappointment was the pool, which is a lot smaller than the photo suggests, and is shared with the apartments behind. That said, we would have no hesitation in stopping here again, or recommending to amyone else.
Stayed 6 nights in Feb 2023
Verified review

6/10 Okay

Noisy neighbours which would have been dealt with better had the managers been onsite
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Check in was very easy and great communications with the owners.
Stayed 2 nights in May 2022
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
No internet in the room - despite making reception aware of the issue nothing was fixed. I missed a very important international zoom meeting because of no internet. I also asked for a spare set of sheets so I could change the bed when my son slightly wet the sheets. Reception said that they were not a service station and I would be charged for these sheets. Floor downstairs was concrete and very cold - even in autumn. We were not aware of heaters available in the room, but when found both heathers were broken. A great locations but reception and internet was deplorable.
Stayed 6 nights in Apr 2022
Verified review

6/10 Okay

Liked: Communication
Enjoyed the beautiful pool and gym area. No cleaning products or cloths for any spills. Dust under the beds and skirting boards. Bathroom shower drain very dirty and blocked. Staff were lovely
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location, walking distance to everything. Very handy.
Stayed 4 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
AMAZING PLACE! close to everything! would stay here again!
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Lovely place to stay

Lovely place to stay, clean ad well appointed Onsite parking and within walking distance to beach and town
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Very enjoyable

Great location and friendly and courteous personnel. Exceeded our expectations.
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a fabulous weekend!!! Surrounding properties were quite noisy at times, and could be heard clearly from the main bedroom Excellent communication from the property managers and a pleasant farewell Would definitely recommend 😊
Stayed 2 nights in Mar 2022
Verified review

2/10 Terrible

There was no one in reception and they didnt answer the phone so I could nit get a key and I had to find another accomodation
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and easy, staff were very welcoming and respectful.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely loved this property! Best location and lovely owners!
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
No hot water for two days, was a bit of a paid.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed at this property a few times now and it is always consistent in quality with good comms surrounding check in etc. Location is close to most places you'd want.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The unit was very spacious with good views from upstairs. Good outdoor areas too.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, clean, tidy, nice layout and modern. Very happy
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and service. Excellent communication on check in.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best value in Mount Maunganui. Apartments are very clean and spacious. Close to the Mauao and all the shops and cafes. 2nd time at Capri, and will return again.
Stayed 2 nights in Jul 2021

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