Aparthotel

Parakai Springs Lodge

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Photo gallery for Parakai Springs Lodge

Exterior
Spa
Exterior
Room
Balcony

Reviews

8.4 out of 10
Very good

Highlights

  • The great outdoors
    Guests love the outdoor space here.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Parakai Springs

Popular amenities

  • Balcony or patio
  • Restaurant
  • Outdoor pool
  • Extra beds
  • Housekeeping
  • Free Wi-Fi in public areas

Explore the area

View map
153 Parkhurst Rd, Helensville, 830
  • Place, Palm Springs Geothermal Pools
    ‪1 min walk‬
  • Place, Kaipātiki Recreation Reserve
    ‪1 min walk‬
  • Place, Parakai Springs
    ‪2 min walk‬

Choose your unit

View all photos for Deluxe Studio, Non Smoking, Kitchen

Room

Deluxe Studio, Non Smoking, Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, Non Smoking, Kitchen (Premier Romantic Hot Pool)

Room

Premier Studio, Non Smoking, Kitchen (Premier Romantic Hot Pool)

  • Sleeps 2
  • 1 King Bed

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The price is AU$143
includes taxes & fees
25 Apr - 26 Apr 2027
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Frequently asked questions

Does Parakai Springs Lodge have a pool?

Yes, this property has an outdoor pool.

Is Parakai Springs Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Parakai Springs Lodge?

Self-parking is free at this property.

What time is check-in at Parakai Springs Lodge?

Check-in start time: 2 PM; check-in end time: 8 PM.

What time is check-out at Parakai Springs Lodge?

Checkout is at 10 AM.

Does Parakai Springs Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Parakai Springs Lodge located?

Located in Parakai, this aparthotel is steps away from Kaipātiki Recreation Reserve, Palm Springs Geothermal Pools and Parakai Aquatic Park. Parakai Springs and Helensville River Reserve are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Parakai Springs Lodge Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 73 out of 154 reviews
Rating 8 - Good. 50 out of 154 reviews
Rating 6 - Okay. 18 out of 154 reviews
Rating 4 - Poor. 5 out of 154 reviews
Rating 2 - Terrible. 8 out of 154 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

6.6/10

Communication

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The pool and hot tub were great
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was we expected it clean the bed was comfortable and the Lady at the front desk was very pleasant.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love the private pools outside room
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was very quiet, i enjoyed that most. Very clean, .. only thing our room was missing was a tea towel
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Hot Tub Time Machine

Great private hot tub with geothermal spring water. Comfy bed that you will want to take home
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, communication
We hadn't been to the area before and had a very enjoyable stay. The room was spacious and clean. The grounds are lovely, and the hot pool was a bonus. The rooms and the room servicing could use some attention to detail but when we asked for supplies, the staff were really helpful and friendly. Would stay there again.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was have nice just need to be aired out a bit
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication
Hotel was listed as adults only with a restaurant. There was no restaurant and there were children running around the place! We didn’t particularly care if it was adults only or not but when something is advertised as that then you expect it!
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Run down dirty lack of maintenance and over priced
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dirty, you'll get skin infections from even touching the furniture.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
The spa was an absolute winner. Kithchen and equipment... stove, fridge and cutlery.... dismal. Would go again for the sia... I'd take my own utensils.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, communication

Ideal location for thermal pools

The ladies there were super helpful when we only had one glass and the toaster was broken, but the air con didn’t work and the cooker hob was broken so that it would be dangerous to use two of the rings. We couldn’t use the guest laundry so had to use a laundromat nearby and the swimming pool was being treated and out of action during our stay. Good location - walking distance to thermal pools. Would recommend Palm Springs as Parakai Springs needs attention.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property needs work it’s a bit tired. The I internet is not good.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

Not worth the price

Studio was not clean at all. The bedsheats were full of stains and the cutlery looked unwashed. Furthermore it smelled like old smoke in the hole room. Wouldn‘t stay there again.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room, the natural private pool The noise from the room above was a downer. Finding it in the falling light not clearly marked not so easy.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Room comfort, communication
The room service never took place during our stay. The air con remote was not in the room and unit was running full, asked the owner for a remote an was told it would be out in room when it’s being serviced. 7.30pm upon arriving back at room, service had not been undertaken
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
One of the worst places i’ve ever stayed. The room had holes in the walls, bugs everywhere and was very dirty. The ‘premium hot tub’ was empty and dirty. We requested late check in and were told the wrong room number, having to chase staff down at 9:30pm because the man who answered the reception phone had not communicated to the staff on site. Additionally no one was at reception for check out. We requested a seperate bed and when we got there it was just one bed. Every single part of this stay was disappointing and I would not recommend any one stay here unless you want unacceptable service, a dirty room and no communication. Unbelievable.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I arrived at parakai springs the lady at counter had taken the full 280.00 dollers out of my accountas i was only supposed to be charge177.00 from you guys ,when questioned about it she said we had to sort it with exspedia and would not give her bosses number or would not make contact with exspedia,she then payed the 280.00 back in cash, we did not stay we were very angry as it was my partners 50th birthday,she had taken money 280.00 dollers out of my account with out my approval. As i said she then gave it back in cash i not happy
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Beautiful established gardens leading in to front main entrance. Welcoming and friendly reception, thank you Maureen & Bronwyn. We were in unit 6 was clean and tidy with fresh linen sheets towels. Couple of things: When you open the front door straight ahead on wall you see black marks. Have stayed many times here but there were no outside table & chairs to sit on while enjoying outside view having a spa. Pool area stunning garden pots with beautiful tropical plants shrubs & flowers. Very inviting and lovely. There are broken and loose tiles at the top deep end of pool that need immediate repair for the safety of our children and elderly. While my children were swimming for hours until dark we also noticed for safety of others wouldn’t be bad idea to put more lighting opposite laundry room to the left the step and ramp need to be made visible at night also walking up the ramp and around the whole perimeter of the pool make it brighter and easier to see. Last but not least the whole outside exterior needs a good clean water blasted from top to bottom the entire property fences decks annual spring clean thanks. We thoroughly enjoyed our stay at Parakai Lodge hope you don’t mind our feedback look forward to our next visit thank you.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Communication
This property looks great, unfortunately when we arrived there was no one in the office, no one available on phone. Hung around for a bit trying to sort it out. Finally got a call later but it was getting late so we had to find somewhere else. They agreed to refund booking. Still no refund. Wotif impossible to get a hold of on chat or phone. Heard nothing. A total lack of care on both parts.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, communication

Parakai retreat

Room clean, selection of good bath towels. AMAZING private spa bath - very relaxing. Fairly quiet considering property was full for a long weekend. Bed just a bit too soft for me. Property hard to find - the signage is flush against the building and blocked from view by large Palm Fronds. Recommend change the sign so that it can be easily read by someone in a car driving to the property.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, but no private spa
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Handy place to stay while working out that way. Super comfortable bed. Needed a warmer duvet though as it got fairly cold. A tad expensive for what it was but it was a nice quiet stay. Thank you
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
I love everything about it.nothing bad to say about the place except my partner and I had to share a knife as there was only one.cutlery and crookery need to be updated
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication

Wont try again. Thanks

Room was not ready, waited for 15 mins. No extra towels. Smell of cleaning cloth odor in the room. Spa water not hot neither it was clean. At the time of checkout waited for reception from 8 am to 8:20am but no one assisted. Does not worth what they charged seemed too high for what they offered.
Stayed 1 night in Jan 2021

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