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Aparthotel

Hotel y Museo Casa Turquesa

Photo gallery for Hotel y Museo Casa Turquesa

Lobby sitting area
Front of property
Beach/ocean view
Bathroom
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • On beach
  • Outdoor pool
  • Self-parking included
  • Laundry room
  • Air-conditioning
  • Barbecue
The current price is AU$133
includes taxes & fees
11 May - 12 May

Explore the area

View map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Choose your unit

View all photos for King Bed Ocean View

Beach/ocean view

King Bed Ocean View

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Bed Ocean View

Beach/ocean view

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment with Balcony and Ocean View

Room

Apartment with Balcony and Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View with Pool

Room

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room with Garden View and Balcony

Room

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Loft with Ocean View

Room

Loft with Ocean View

  • Ocean view
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite with Ocean View

Private kitchen

Suite with Ocean View

  • Ocean view
  • Sleeps 5
  • Free Wi-Fi

View all photos for Suite with Ocean View

Room

Suite with Ocean View

  • Ocean view
  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite with Ocean View

Room

Suite with Ocean View

  • Ocean view
  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite with Garden View

Room

Suite with Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View

Living area

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free Wi-Fi

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About the area

Cancun

Located in Zona Hotelera, a neighbourhood in Cancun, Hotel y Museo Casa Turquesa is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing.
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What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.5 km
  • Marlin Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Ilios Restaurant - ‬11 min walk

About this property

Hotel y Museo Casa Turquesa

An outdoor pool, a restaurant and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning. Each apartment offers free WiFi, room service and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hairdryer and a safe.
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Hotel y Museo Casa Turquesa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel y Museo Casa Turquesa?

As of 6 May 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on 11 May 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel y Museo Casa Turquesa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Museo Casa Turquesa?

Self-parking is free at this property.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel y Museo Casa Turquesa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel y Museo Casa Turquesa located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 489 out of 1190 reviews
Rating 8 - Good. 285 out of 1190 reviews
Rating 6 - Okay. 162 out of 1190 reviews
Rating 4 - Poor. 119 out of 1190 reviews
Rating 2 - Terrible. 135 out of 1190 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Check-in

8.2/10

Communication

6.8/10

Listing accuracy

Reviews

Verified

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Blanca

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Mahmut

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Sunrise Jan 22
From balcony to sea-view Jan 21
Sunrise Jan 20
Sunrise Jan 20
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Needs some minor upgrades to the rooms
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Meet

The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Belochi

Liked: Cleanliness, communication
Calm stay
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Minghua

Liked: Cleanliness, room comfort, communication
yes, everything is great!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good Thanks
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Diana

The toilet didn’t function fully; didn’t dispose of waste very well. The bed needed a blanket.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JANET

Liked: Cleanliness, room comfort, communication
Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
Main foyer
Beds on the beach
Main foyer
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this Hotel! Clean, location right on the beach, beautiful view from he time you wake to go to bed. The staff are the reason why I go there on and the hotel is beautiful. I love being able to swim the ocean and the pool with both being so accessible. The art collection in the hotel is fabulous. Such good people. Employees are what make business’s what they are, they’re the best. All the food I’ve eaten there has been good. Oh, and it’s not crowded. I believe there’s 38 rooms? So a boutique hotel. This is my fave on all my travels I’ve been on. ENJOY!
Stepping in the Hotel, gorgeous….
View from the hotel lobby.
Stairway down to restaurant.
My room.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Xing

Disliked: Cleanliness
This is a very old hotel. The beach was nice, but the roaches were not fun at all. We found live ones and dead ones. There's no blanket in the room. We found that at 10pm, wasn't a very crazy time, but the phone in the room did not work, and we could find no one at the front desk. Luckily we were from New York, we spent the night with our winter jackets.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities, communication
Although it is an older hotel, it feels very safe and quiet which was perfect for our stay. Would stay here again!
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, older hotel with everything you need!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jacinto Lopez

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
Stayed 8 nights in May 2025
Verified

8/10 Good

Jaskunwar

Liked: Cleanliness
Old but good option if you are looking to stay in the busy area
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

gabriela

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
110% recommended! I’m a repeat customer and absolutely love this hotel.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities, communication
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Virginia

Liked: Communication
Disliked: Amenities, property conditions & facilities
The building is very old and it is neglected. The paint on the walls is pealing. The bathroom towels are old but cleaned. I wouldn’t go back.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, communication
The staff was very friendly and helpful!
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay here. The staff were amazing and the food in the restaurant was amazing. We loved all the art and sculptures throughout the hotel. We’ld definitely stay here again.
Stayed 2 nights in Feb 2025