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Aparthotel

Citadines Waterfront Kota Kinabalu

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Photo gallery for Citadines Waterfront Kota Kinabalu

Lounge
Infinity pool
View from room
Reception
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Outdoor pool
  • Self-parking available
  • Air-conditioning
  • Free Wi-Fi
  • Business facilities
  • 24/7 front desk
The current price is AU$106
includes taxes & fees
22 May - 23 May

Explore the area

View map
G-08 JALAN TUN FUAD STEPHENS, Kota Kinabalu, 88000
  • Place, Kota Kinabalu Central Market
    ‪1 min walk‬
  • Place, KK Plaza
    ‪1 min walk‬
  • Place, Gaya Street Sunday Market
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪11 min drive‬

Choose your unit

View all photos for Premier Studio, 1 Queen Bed

Room

Premier Studio, 1 Queen Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Single Beds

Room

Premier Studio, 2 Single Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio, 1 Queen Bed, Sea View

Private kitchenette

Premier Studio, 1 Queen Bed, Sea View

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Studio, 2 Single Beds, Sea View

View from room

Premier Studio, 2 Single Beds, Sea View

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 1-Bedroom Premier Queen

Living area

1-Bedroom Premier Queen

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Premier King

Living area

1-Bedroom Premier King

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Premier Twin

Room

1-Bedroom Premier Twin

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Premier Apartment, 1 Bedroom, Sea View (King)

  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Premier King

Room

One-Bedroom Premier King

  • Sleeps 2

View all photos for One Bedroom Premier Twin

Room

One Bedroom Premier Twin

  • Sleeps 2

View all photos for One-Bedroom Premier King With Sea View

Room

One-Bedroom Premier King With Sea View

  • Sleeps 1

View all photos for Studio Premier Twin

Room

Studio Premier Twin

  • Sleeps 2

View all photos for Studio Premier Twin With Sea View

Room

Studio Premier Twin With Sea View

  • Sleeps 2

View all photos for Studio Premier Queen With Sea View

Room

Studio Premier Queen With Sea View

  • Sleeps 2

View all photos for One-Bedroom Premier Queen

Room

One-Bedroom Premier Queen

  • Sleeps 2

View all photos for Studio Premier Queen

Room

Studio Premier Queen

  • Sleeps 2

Executive Floor Studio Queen Partial Sea View

  • Sleeps 3

Executive Floor 1-Bedroom Queen Partial Sea View

  • Sleeps 3

Executive Floor 1-Bedroom King Partial Sea View

  • Sleeps 3

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About this property

Citadines Waterfront Kota Kinabalu

An outdoor pool, a fitness centre and self parking are available at this aparthotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and a front desk safe. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
Citadines Waterfront Kota Kinabalu offers 396 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and an iron/ironing board.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately MYR 55 for adults and from MYR 55 for children
  • Self-parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 99819186
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Citadines Waterfront Kota Kinabalu have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Citadines Waterfront Kota Kinabalu?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Citadines Waterfront Kota Kinabalu on 22 May 2026 start from AU$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Waterfront Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Waterfront Kota Kinabalu?

Self-parking is available for MYR 20 per day.

What time is check-in at Citadines Waterfront Kota Kinabalu?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citadines Waterfront Kota Kinabalu?

Checkout is at noon.

Where is Citadines Waterfront Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this aparthotel is within 1 mi (2 km) of Kota Kinabalu Central Market and Imago Shopping Mall. KK Plaza and Handicraft Market are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citadines Waterfront Kota Kinabalu Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 39 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Check-in

8.6/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Elise

Liked: Amenities, property conditions & facilities
Great location, clean and comfortable rooms with a lovely pool.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, room comfort, communication
Excellent service, great location, Excellent breakfast.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kim-Foo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean and nee
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Flora

Liked: Cleanliness, amenities, property conditions & facilities
Pool was nice , clean room but a bit small .
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nurhakim

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice stay. Would come back again for sure.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

M M TAUHIDUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good short stay.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Phil

Liked: Cleanliness, communication
The staff were friendly
Stayed 1 night in Mar 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was small, but nice view from the pool. Really nice spot. Gym is cool too. Close of everything.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Very friendly!!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Shui ping

Liked: Cleanliness, room comfort, communication

Excellent hotel

Nice location in the downtown Centre and worth price to choose this hotel. Spacious for the premium room. Plenty of restaurants nearby as well. Friendly n warm staff at the reception. Nice view from the room
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Fleur

Liked: Cleanliness, room comfort, communication

Long weekend in KK, Sabah…

Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yi Xian Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Brand new, good sizing and the room were very well equipped. The value for money was good and again, because it is very new, everything was in very good condition. Good location as well. Would return again definitely!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Choon Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small kitchen is a plus make easy for some light cooking possible.Nice sunset lounge for relaxation.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

HANKYU

Liked: Cleanliness, property conditions & facilities, room comfort

Cozy

I stayed 4night. Good location. Clean room. I enjoyed swimming with beautiful sea view.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

SHENYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Melinda

Disliked: Property conditions & facilities, communication
A fire broke out overnight in the hotel. It was chaos. Difficult to find emergency exit, no communication to guests
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Patricia

Liked: Cleanliness
We have no complaints about the unit when we walked in however it was located in a bad part of a disgusting town of Kota Kinabalu. We could not bring ourselves to stay and left and went up the street and checked into the Marriott.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
We arrived at the property all was going well till we had a fire and had to vacate the property at 1 am and couldnt get back to our romm till 5 am to get our gear after seeing the manager in the lobby and speaking to the hotel twice we keep getting fobbed off after they promised the refund. The facility is nice but the management need to honour their promuses and at least email us
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

POH HWA

Liked: Amenities
Property was new, nice, and big (it was basically a full fledged one room apartment we had). Two TVs, kitchenette and washing machine. Location was well placed within 10min walk to gaya street. Only drawback was that Citadines co-shares the plot and common facilities w an apartment building called Northshore (different wing) which brings along w that, tons of short-stay crowd (amongst them children) and noise in the common areas, esp the pool.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, room comfort, communication
Spacious room. Comfort bed. But smells in the sewage pipe drainage area around the shower or the toilet area on our day 4 and 5. Washroom was clean but not sure why the sewage smell. Also the cabinets in the kitchen had an unpleasant smell. All the cabinets looked clean but not sure why the smell when opening the cabinets. May need fresh hot clean towels to wipe the inside cabinets. Convenient area; only 10 mins walk to Suria mall, surrounded by lots of markets and restaurants. Disappointed no one wait for us at the airport when landed and we had to ask a stranger to help us call the hotel that was booked in advance. They didn’t compensate us for the inconvenience (waited for 90 mins) but they did apologize. Will we come back again, yes we will. Giving this place another chance next time. The cleaning team was excellent and friendly as well as the front staff.
Beautiful view from our room
Beautiful view from our room
Kitchen with washer
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Helen Mui Leng

Liked: Cleanliness, staff & service
Sad to note there wasn’t a swimming pool per se but only an adult wading pool that allows you to enjoy the cooling off & sunset. No attendant in sight in the gym ( suppose to collect pool towel) & no pool towels available except the small ones. Went down @ 4.00pm to 6th level & left about 5.00pm or so when I sighted hotel staff with the load of clean fresh pool towels! Only a coffeeshop available for dining with limited menu choices. Not convenient for those on short stays despite the fact that my room has the kitchen facilities & cutlery.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

JUYEON

Liked: Cleanliness, amenities, communication
프론트직원이 아주 친절했고 층에 구비되어 있는 정수기가 아주 유용했습니다. 문이 너무 무겁긴 했지만 객실 내부에 다양한물품도 완벽하게 구비되어있어 편안하고 즐거운 시간을 보냈습니다!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

깔끔한 신축호텔입니다

신축이라 방이 매우 깨끗하고 좋았습니다. 직원들은 친절하지만 이용객이 많아 리셉션은 매우 붐비는 편입니다. Ashore hotel 과 건물은 공유하지만 수영장은 별도로 있습니다. 위치도 쇼핑몰, 야시장 모두 도보거리라 편리했습니다.
Stayed 6 nights in Aug 2025
Verified

4/10 Poor

Hyeonju

Liked: Room comfort
Disliked: Cleanliness
직원들은 정말 친절합니다. 요청하는 건들은 시간이 오래걸려도 해줬어요. 하지만 욕조 배수가 좋지않아 샤워때마다 힘들었고, 페이스타월이 준비되지않아서 요청해서 받아야했어요. 에이전트의 실수로 예약한 방과 다른 방이 배정되어 시작부터 그다지 기분이 좋지않았는데, 욕실 청소상태가 좋지 않아 더 별로였어요. 위치는 정말좋아요. 바로 앞에 필리피노마켓으로 망고랑바나나튀김, 닭꼬치, 나시고랭등을 포장해서 피곤한날 방에서 편하게 먹었고, 가야 스트릿이랑도 가까워서 이펑락사, 유잇청에서 조식을 사먹었어요. 제셀톤선착장도 걸어서 10분정도 였어요. 로비층에 편의점 있고, 1분거리에 정말 싸고 맛난 아이스크림 가게가 있어요. 장점은 많지만 다시 가고싶지는 않아요. 욕실이 너무불편했고, 세탁실이 사용료가 너무 비쌌어요.
Stayed 3 nights in Jul 2025