Our commitment to trust and safety

Stayz is a global community built on trust, reliability and mutual respect. We’re committed to providing a safe and secure marketplace with clear, transparent policies that protect our guests and hosts. We're here to help with dedicated 24/7 support.

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Safety

Explore some of the ways we prioritise safety.

Privacy

Protecting your privacy and security is one of our top priorities.

Booking transparency

We strive to make every part of every stay as transparent as possible. 

Reviews and content

The reviews and content you post to Stayz are an important part of every stay booked on our platform. 

Inclusion and accessibility

We believe that every member of our community should feel welcome and respected, no matter their background.