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4/10 Poor
4 July 2021
Yealand house
Over all the cleanliness and upkeep of vital parts of this house let it down. The fact that the furniture had rugs covering them to hid the stains isn't good enough. To leave a note saying the toilet seat was broken but not fix it and leave it like that for your guest is totally unacceptable. To have left half drank bottles of water and someone else's walking boots and stuff all over the porch isn't what we paid for.To sell the fact that you can sit outside on the decking and watch the beautiful sunset, but the furniture is rotten and broken again isn't acceptable.The owners were contacted but I still feel that some recompensation for the fact we had to clean the place before we could enjoy our weekend isn't much to ask as we left it cleaner than when we arrived.