2/10 Terrible
Renato Rodrigues da C.
9 Oct 2023
Disliked: Check-in, communication, location, listing accuracy
Rude, Uncooperative, Smelly, Unreasonable, STAY AWAY.
The host denied my family of 4 access to the unit after 9:00pm. Leaving 2 adults and 2 children out of the unit for the night. Allowing 2 children to go without shelter in a foreign country, which is plain cruel. Below is a full account of the events including the breach of contract.
Rating: ★☆☆☆☆
My family of four, including two kids (ages 10 and 13), endured a disastrous stay at this property. Right from the start, communication with the host was problematic. Despite notifying them of our 10:00 PM arrival, they unexpectedly enforced a 9:00 PM access policy, forcing us to rearrange our plans.
Train delays made us late, and the host denied access, breaching our contract. We were left without accommodation for one night and faced further inconvenience the next day.
The property itself was far from acceptable. It reeked of cigarettes, the AC was locked at 23.5°C (74.3°F) with no fans provided, and the thin walls allowed neighbor noise to disrupt our sleep. On top of that, the dishwasher didn't work, the shower leaked, and the Wi-Fi was non-functional.
I strongly caution against booking this property. Our experience was marred by contract breaches and unsatisfactory conditions. Spare yourself the disappointment and choose another place to stay. Consider the train station. You might end up there anyway.
Renato Rodrigues da C.
Stayed 2 nights in Oct 2023
