8/10 Good
Karine S.
6 Apr 2024
Liked: Check-in, communication, location, listing accuracy
Family vacations in Cancun
My family did 1 week in an all inclusive hotel and for the 2nd week, we rented this Condo to explore Cancun. We loved it! The condo was clean & spacious. The only downside was the shower head (4/10). Fewer Strong jets so spaced out that you can't rinse... The shower at the pool was way better. They came to try to fix it, but it didn't work. In our opinion, they had to change the entire head. (just a regular shower head could do the job). The condo is located in the Hotel Ocean Dream in the heart of the hotel zone. Everything is close by walk (shopping, convenient store, grocery store and restaurants. The bus is passing right in front of the hotel so you can go anywhere on Kukulcan blvd or downtown Cancun. We also took a ferry with Xcaret Group to go visit Isla Mujeres. Avoid taking Ultramar: there are a few hidden fees that are not published on their internet site. When You compare with Xcaret it looks cheaper, but it end up more expensive. When you purchase the Xcaret ferry round trip, they give you a free entrance ticket for the scenic Tower in Cancun. Also Xcaret group has a high standard so you get outstanding service. If it wasn't of the shower head, my family and I would recommand to anyone this condo, but I'm hesitant knowing they could have the same shower problem. It's unfortunate cause everything else was great. You have access to 2 pools, beach access. The restaurant is affordable and you have a great selection of food (mexican & international).
Karine S.
Stayed 5 nights in Mar 2024
