6/10 Okay
Donovan C.
5 Sept 2023
Liked: Location
Disliked: Check-in, communication
Needs Improvement - Has Potential
The villa has a great view and is nicely furnished. It is quite high on the hill so be advised that you will need to drive on very steep roads to access it, something to keep in mind if you are renting a car, AWD/4WD is advised.
There are, however, several issues that need to be addressed.
1. The owner does not have any check-in instructions other than "Call me", so you will need to make sure you have a phone with cell service in order to check in. Some kind of lock-box or code would be helpful.
2. The owner met us on arrival and would not leave until he was paid a cash deposit of 300 EUR. There was no prior communication of this and for a villa stay which was $4000+, it's totally unnecessary. We settled on a 200 USD deposit instead.
3. Showers have drainage issues, which do not keep up with the water-flow, causing water to flood out after about 90 seconds. The dividers which separate the shower area from the rest of the bathroom do not extend out far enough and the bathroom gets soaked after every use - we resorted to rolling up towels to prevent flooding.
4. Power on the main floor was out for a whole night causing the fridge to go dead and all our food to spoil.
5. WiFi did not work for the majority of the trip causing those who were working to have to roam.
6. Lacking even basic supplies: salt, sugar, extra towels, laundry detergent, dishwasher pods, toilet paper, soap, shampoo, etc.
There's more, but I am limited to 1500 characters - needs some improvement!
Donovan C.
Stayed 4 nights in Aug 2023