4/10 Poor
Keith F., Canada
29 Sept 2023
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Inaccurate listing - Poor response from host
The photos represent the property fairly well. A small balcony with bistro chairs & table affords a scenic overview of old Vieste. Very nice. Disappointing is that the listing is false as there is no on site parking. A day in advance, I asked the host about the parking site. I was succinctly informed I could park at the harbour. When I asked as to precise location of the parking lot or if there was a fee (there is) I got no response. This was exacerbated by the fact that the property is in a restricted traffic zone and liable to fines. Loading and unloading a car requires 75m carrying of luggage up steps from the closest accessible street (the harbour parking lot is a 300m walk). Also day before arrival, I asked the host about how to get keys but got no response. When we arrived at the unit I again contacted the host; we had to wait on the street until a reply with the access code for the key box. The apartment is on separate levels. The main bedroom is the only space with air conditioning. I asked about remote control for the ceiling level a/c unit and was told "it is in the room". I asked for clarity and got no reply. Narrow stairs lead to the sole bathroom and eventually kitchen and living room. These areas are not air conditioned and, dependent on weather, are hot & unbearable. When I advised of our departure, I received a message that a tourist tax and linen fees needed to be paid! the first time any such costs had been mentioned! Will stay somewhere else next time.
Keith F.
Stayed 4 nights in Sep 2023
