We arrived well past check-in and met a very flustered "property manager". There was a dishwasher full of dishes and a washer full of wet towels. She told me she didn't know how to work the dryer part of the combo, so I should just hang the towels over the furniture to dry! No instructions left for us; wi-fi didn't work; there were holes in the furniture; what I thought was a closet was filled with construction debris; we were accosted by the neighbors who told us the apartment was being rented out illegally and who began yelling at the property manager because the prior guests had vomited in the elevator; there were no towels to use as they were all wet and still in the washer; the windows were all open so the apartment was full of flies. We had met friends for dinner and returned around midnight and, at that point, decided that we could not stay there and left and went to a hotel that cost me over $1,000. We didn't even unpack our suitcases, yet when I let the property manager know we were leaving and why, she gave me all kinds of excuses. Then the owner asked me to cancel the reservation so they could rent it out to someone else. I told them I took photos of the apartment and had documented everything and expected a full refund. Then he accused me of "black mailing" him! He told me that since we left after midnight, we had stayed in the apartment for a night and, if I cancelled, then he would refund a night for me. I haven't received anything.