4/10 Poor
Liam H.
11 Apr 2024
Disliked: Check-in, communication
Bare Bones
I stayed in this apartment with my family for 4 nights. Communication from the host was poor from the off. Messages were not replied to, requests were ignored. Upon arrival we found the apartment essentially as advertised but be warned that it is bare bones. The apartment kitchen is not equipped with sufficient utensils, the bathroom had only one roll of toilet paper, and the host failed to pay their gas bill and heating was shut off in the apartment. I texted the host for instructions and never received a response. Only with fantic google searching was I able to determine how to read and operate the gas meter and release 10 pounds of emergency gas supply. For the price we were not expecting much, and we were more or less satisfied with the accommodations. It was a place to sleep and that's really all we needed. But to have the gas shut off and the apartment go cold was unacceptable, at any price, and the complete failure of the host to acknowledge this or engage in any communication is a black mark against the host and VRBO. I cannot recommend this apartment purely because of the conduct of the host.
Liam H.
Stayed 4 nights in Mar 2024