Overall, the house / pool / location itself is great. We did have several issues listed below, and I'm still waiting to hear back from 360 Blue (rental company) on a resolution. Their communication has been poor- I've had to call multiple times and initiate all communications.
360 Blue Grievances to be aware of:
1) This property advertises "private beach access." While this is accurate, once you STEP onto the private beach, you likely won't be able to set-up here. Beach access to the house extremely limited. THIS IS NOT CLEARLY COMMUNICATED BY 360 BLUE. As a result, Our beach chairs were set up at the another beach access several blocks away which is not what I signed up for when booking this property with infants and young children in tow. 360 Blue was unapologetic about this situation and their lack of transparent communication on the front end around what "private beach access" really means for this specific property.
2) Air conditioning for the first level did not work when we arrived. While I certainly understand that things break, 360 Blue did not seemed at all concerned that we were sweltering / had to bunk up with children on vacation. They sent maintenance out (after calling multiple times) the next day who was still unable to fix the issue. As a result, 360 Blue brought over 1 window unit the day after the issue was identified. The window unit, while better, still did not cool the first level sufficiently. 360 Blue claimed that we were only "inconvenienced" for the first night of our stay when there was zero AC, when in reality, 6 out of 7 nights were not sufficiently cool.
Again, these frustrations are with 360 Blue and their lack of transparent, prompt and customer service driven communication. While things break and misunderstandings are certainly expected, this was FAR MORE than normal and the nonchalant way that 360 Blue handled these BIGGER issues is where the frustration lies.
In summary, the house itself is nice and adequate but just be aware that if anything goes wrong, the response by 360 Blue will likely leave you frustrated. Experience and customer service is a big part of an enjoyable vacation!!