Outpost: Four Seasons II C6 - Hot Tub Access!

Thanks for your kind words, Mica! We'd love to host you again! Cheers, The Outpost Crew

We are so glad to hear that you had a lovely time in the Tetons and that Four Seasons II C6 was comfortable, Jennifer! We would love to hear what we could have done to make your stay 5 stars, as this is the experience we strive to provide to all of our guests. We would love to host you again if you ever return to the area! Cheers, The Outpost Crew

Hi Brandon, Thank you for taking the time to share your feedback. We’re glad to hear we were able to provide you with great service during your stay. However, we regret that this home did not meet your expectations. We strive to provide accurate listings, with up-to-date photos and descriptions so guests can have a clear picture of the home before arrival. That said, we appreciate your specific feedback, as it helps us prioritize ongoing maintenance and updates to improve the guest experience. We hope that despite these issues, you were still able to enjoy your time in Jackson. All the best, The Outpost Team

Hi Heather, Thank you for taking the time to review your stay at Four Seasons II C6. While we are so glad to hear that you enjoyed the location of the property and that the home met your needs, we are disappointed that we did not provide you with a 5-star stay. Air conditioning is a rare amenity in Jackson Hole due to our mountain climate. We do our very best to make this clear on the listing by excluding it from the list of amenities and specifying the lack of air conditioning in the property description. That being said, we are so sorry for the inconvenience and we hope that you were able to locate the fans in the unit to help maintain a comfortable temperature. In addition, Outpost will relay your feedback regarding the upkeep of the home to the homeowner with the hope that they will want to make future improvements. Thank you for booking with us. We hope that we can host you again in the future for a seamless stay! All the best, The Outpost Crew

We look forward to hosting you again, Andrew! Cheers, The Outpost Crew

Hi Matthew, Thank you for taking the time to review your stay at Four Seasons II C6. We are glad to hear that you found the accommodations to be very nice, but are terribly sorry to hear that you had difficulty reaching us during check-in. We pride ourselves on our response time and sincerely apologize that we fell short this time. While we are pleased that we were able to help you enter the unit within 8 minutes of contacting us, we strive to answer each and every phone call and will look into what went wrong on our end. We will also look into the receptacles within the unit. Despite the issues, we’re so glad to hear that you enjoyed the unit! We hope that we can host you again in the future and have the opportunity to show you a seamless stay. Sincerely, The Outpost Crew

Hi Angela, Thank you for taking the time to share your feedback regarding your recent stay at Four Seasons II C6. While we are so happy to hear that our communication process was seamless, we do apologize for any disappointment you experienced with the property and appreciate your valuable insights. Our team constantly strives to improve the quality of our accommodations and your comments will be utilized for further enhancement. We regret that Four Seasons II C6 did not meet your expectations in terms of design. We take your concerns regarding the bathrooms and outdated blankets seriously and will look into necessary updates. Your feedback about the bedding and electrical outlets is duly noted, and we will work on providing a more comfortable and modern experience. We are pleased to hear that you enjoyed the pool and hot tub amenities at Sundance Swim & Tennis Club. Teton Village is indeed a charming location, and we understand your preference for downtown Jackson, and the additional offerings in this area. We appreciate your understanding and hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Best, The Outpost Crew

Hi Jon, Thank you for taking the time to share your feedback. We’re sorry to hear that you experienced concerns with the front door lock during your stay. We understand how important it is to feel confident that your belongings and the home are secure while you’re away. When our team was notified of the issue, we offered to send a maintenance technician to the property to inspect and address the lock, but that option was declined. We also offered to remotely assist with locking and unlocking the door if needed so you could still enjoy your evening plans, but that option was also declined. Our team inspected the door and lock the following day and did not identify any issues, with both operating as expected. While we understand the frustration of encountering a concern during your stay, we regret that the available solutions were not utilized and that this situation ultimately impacted your experience. We appreciate your feedback and will continue to prioritize prompt communication and support when unexpected issues arise. Sincerely, The Outpost Crew