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Chalet

Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!

Photo gallery for Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!

Property grounds
Outdoor spa tub
A wooden cabin with a deck, a white door, and a welcome sign.
A compact kitchen with wooden cabinets, a microwave, a refrigerator, and a bar area with chairs.
A rustic wooden cabin with a wooden deck, surrounded by lush greenery.

Reviews

8.8 out of 10
Excellent

Highlights

  • Soak and unwind
    Relax in the top-rated spa pool, celebrated for ultimate comfort.
  • Bounce into fun
    One of the few properties with an on-site trampoline.
2 bedrooms2 bathroomsSleeps 8

Popular amenities

  • Swimming pool
  • Spa pool on site
  • Pet-friendly
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View map
Gatlinburg, TN
  • Place, Ober Mountain
    ‪2 min drive‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min drive‬
  • Place, Great Smoky Mountains National Park Headquarters
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Rooms & beds

2 bedrooms (sleeps 8)

Bedroom 1

1 Queen Bed

Bedroom 2

1 King Bed

Loft Area

1 Queen Bed

LR Sleeper

1 Double Sofa Bed

2 bathrooms

Main Level Bathroom

Top Level Bathroom

Spaces

Deck or patio
Kitchen

About this property

Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!

"Serenity Heights" is a charming 2 bedrooms, pet-friendly Chalet tucked away in the Great Smoky Mountains. Offering all of the amenities of home including WIFI
and Pool access. This beautifully decorated home away from home is convenient and close to the National Park and Ober Gatlinburg.

Located in Chalet Village off of Ski Mountain you would be approximately 5 minutes from Gatlinburg and 15 minutes from Pigeon Forge. There are paved, curvy mountain roads that are steep at times with switchbacks. 4 Wheel drive would be recommended for inclement weather, and this cottage would not be considered motorcycle or trailer friendly. Available parking for 2 vehicles.

This 2 Bedroom, 2 bath unit that sleeps 6 is 2 levels. On the main level, you will find a fully equipped kitchen, with dining for 6, a Living area with a large stone wood burning fireplace, a TV, Queen Sofa sleeper, and chairs. There is a Queen bedroom with a TV and a full bath with a shower/tub combo. The main level deck offers a patio set and the relaxing Hot tub, as well as beautiful mountain views any time of the year.

In the upper-level loft area, you will find a private King bedroom with a TV. Outside of the bedroom you will find a Jacuzzi tub with a view of the mountains. There is also a full bath with a shower/tub combo, and private deck access.

If you are looking for a charming 2 Bedroom cabin with all of the amenities of home and beautiful mountain views, look no further, "Serenity Heights" is the perfect chalet for you!

As a guest, you'll also enjoy access to the Chalet Village clubhouse amenities—making it even harder to leave the mountain. Pools and game areas are available from Memorial Day through Labor Day, while pickleball and tennis courts are open year-round, weather permitting.

***There is a $75 + Tax Nonrefundable pet fee for each pet. Max 40 Pounds and must be crated if left alone on property ***

Don’t miss out --- Call us today to book this beautiful retreat.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 1260318vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Gatlinburg

Located in Chalet Village, a neighbourhood in Gatlinburg, this chalet is near theme parks and in the mountains. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Ober Mountain and Ripley's Aquarium of the Smokies are popular area attractions. Anakeesta and Gatlinburg Space Needle are not to be missed. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with hiking/biking trails and horse riding.
View more Chalets in GatlinburgOpens in a new window
Map
Gatlinburg, TN

What's nearby

  • Ober Mountain - 2 min drive - 1.7 km
  • Gatlinburg Convention Center - 4 min drive - 4.4 km
  • Ripley's Aquarium of the Smokies - 6 min drive - 5.7 km
  • Anakeesta - 6 min drive - 5.7 km
  • Great Smoky Mountains National Park Headquarters - 6 min drive - 6.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 78 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬9 min drive
  • ‪Sugarlands Distilling Co. - ‬9 min drive
  • ‪Puckers Sports Bar - ‬9 min drive
  • ‪Smith & Son Corner Kitchen - ‬9 min drive
  • ‪Myron Mixon Bbq Co - ‬9 min drive

Frequently asked questions

Does Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! have a pool?

Yes, this property has a pool.

How much does it cost to stay at Serenity Heights: views and spa pool?

As of 4 July 2026, prices found for a 1-night stay for 2 adults at Serenity Heights: views and spa pool on 29 Sept 2026 start from AU$448, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?

Check-in begins at 4:00 PM.

What time is check-out at Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?

Checkout is at 10:00 AM.

Where is Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! located?

Located in Chalet Village, this chalet is within 3 miles (5 km) of Ober Mountain, Great Smoky Mountains National Park and Gatlinburg Convention Center. Traffic Light #10 and Ober Gatlinburg Aerial Tramway are also within 3 miles (5 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 32 out of 54 reviews
Rating 8 - Good. 12 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.4/10

Cleanliness

9.8/10

Check-in

9.2/10

Communication

9.4/10

Location

9.0/10

Listing accuracy

Reviews

Verified

6/10 Okay

James L.

Liked: Check-in, communication, location
Disliked: Listing accuracy
Check in was seamless.This cabin/chalet needs to be extremely updated. There are issues with the electrical wiring in the fan/lighting in the downstairs bedroom.Either this fan partially works or the light partially works and it's situated directly over the bed, not good if it has a wiring problem.Cleanliness was ok but this unit is just very old and outdated, inside and out.The advertisement and description for this cabin you state Awesome views, not so much. There is a small viewing window between the overgrown trees of the cabins across the mountain and the view in the ad of the Tram view is false, you can't see the Tram, but you can hear it. Might want to update this in the advertisement.The walk-up entrance and back deck were very dirty and in need of some attention.This place just needs some TLC. It's in a good location and is easy to get to from the bottom of the mountain. If the host puts some money into this unit and updates the furnishings it could be a nice place to stay.
Stayed 6 nights in May 2026
Response from VrboOwner on 28 May 2026
Hi James, Thank you for taking the time to leave a detailed 6/10 review. We appreciate the honest feedback and are glad check-in was seamless and the location worked well for you.
Verified

10/10 Excellent

Chelsea C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful location

Our trip was beautiful, many bears experienced near the property we loved our time!
Stayed 4 nights in May 2022
Response from VrboOwner on 18 Sept 2023
Thanks for the review and please come back.
Verified

10/10 Excellent

Fonda C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Serenity Heights... beautiful!

Very private with the most beautiful view! We would definitely stay here again!!!
Stayed 7 nights in Jun 2019
Response from VrboOwner on 18 Sept 2023
Thanks so much for your review and hope to see you again.
Verified

10/10 Excellent

Craig W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect mountain getaway

We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed.
Stayed 5 nights in Mar 2022
Response from VrboOwner on 18 Sept 2023
Thanks so much for your review and we are glad you had a great time.
Verified

10/10 Excellent

Cleta M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Weekend

Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want.
Stayed 4 nights in Feb 2021
Response from VrboOwner on 18 Sept 2023
Thanks for your review and please come back.
Verified

10/10 Excellent

Brad T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing family cabin

We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy.
Stayed 5 nights in Mar 2023
Response from VrboOwner on 18 Sept 2023
Thank you for taking the time to leave a review of your recent stay at our vacation rental. We are thrilled to hear that you and your family found the cabin to be perfect for your last minute trip. It's always wonderful to hear that our guests are comfortable and enjoying the views from the cabin. We appreciate your feedback and hope that you will consider staying with us again in the future. We strive to provide a memorable and enjoyable experience for all of our guests and it sounds like we hit the mark with your stay. Thank you again for choosing our vacation rental and for sharing your experience with others.
Verified

10/10 Excellent

Kelsey H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful property!

We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone!
Stayed 3 nights in Mar 2023
Response from VrboOwner on 18 Sept 2023
I'm so glad to hear that you had a wonderful weekend at the cabin and enjoyed the stunning view from the hot tub. It's great to know that the location was ideal for your hiking plans in the Smokies. Thank you for taking the time to share your positive experience and for recommending the cabin to others. I'm sure your feedback will be helpful for future guests looking for a memorable getaway in the area.
Verified

10/10 Excellent

Donna W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent family vacation location

Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement.
Stayed 7 nights in Jun 2022
Response from VrboOwner on 18 Sept 2023
Thanks so much for the review and glad you had a great stay and saw the bears.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Tennessee cabin

The cabin was adorable and very clean. Perfect location for the places we planned to visit....Gatlinburg and Dollywood in Pigeon Forge. It was amazing to do busy touristy things during the day and then spend some relaxing time in the hot tub. We'll definitely be back!
Stayed 2 nights in Jun 2024
Response from VrboOwner on 1 July 2024
Thank you so much for your kind words and glowing review! We're thrilled to hear that you found the cabin adorable and clean, and that its location was perfect for your plans to visit Gatlinburg and Dollywood in Pigeon Forge. It's wonderful to know that you enjoyed the balance of busy touristy activities and relaxing in the hot tub. We look forward to welcoming you back for another amazing stay!
Verified

10/10 Excellent

Jennifer O.

Could use some updates but overall we LOVED IT

Could use some updates to decor but overall we LOVED IT
Stayed 2 nights in Mar 2018
Response from VrboOwner on 18 Sept 2023
Thanks for staying
Verified

6/10 Okay

Jamie G.

Liked: Check-in, communication, listing accuracy

Nice and quiet

It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice.
Stayed 3 nights in Mar 2023
Response from VrboOwner on 18 Sept 2023
The mountain roads are curvey. thanks for letting me know about the pet hair. Thanks for the review and please come back.
Verified

10/10 Excellent

Billie D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great for my family vacation

We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described!
Stayed 3 nights in Jul 2022
Response from VrboOwner on 18 Sept 2023
Thanks so much for your review and please come back.
Verified

8/10 Good

Susan S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quick Getaway

Last minute decision to visit Gatlinburg. Cabin was as described - a bit older than expected. View and hot tub was great. Got daily visits from a family of bears!
Stayed 3 nights in Nov 2024
Response from VrboOwner on 16 Nov 2024
Thank you for your review! We’re glad to hear you enjoyed the beautiful view and relaxing hot tub, as well as the exciting daily visits from the local bear family – such a unique experience! While the cabin may have been a bit older than expected, we hope it still provided a comfortable and memorable getaway. We’d love to host you again for another last-minute adventure! 🐻✨
Verified

10/10 Excellent

oksana s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Highly satisfied

We enjoyed our stay at these cabins. The place was just as described. The view was unbelievable and also, just as was listed. Management was wonderful, checking in to make sure everything was going well. We genuinely enjoyed our stay at this chalet village and will be returning!
Stayed 3 nights in Jan 2020
Response from VrboOwner on 18 Sept 2023
Thanks so much for your review. Please come see us again.
Verified

10/10 Excellent

Theresa D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Pleasing Stay

This is a nice, clean cabin with a pretty view of the valley below and mountains in the background. Perfect little outdoor deck on both floors, to sit and have my morning coffee. The winding narrow roads were an experience I didn't plan for, but after a couple trips to town & back I had it under control. Over all it was spacious and comfortable for 3 adults.
Stayed 4 nights in Sep 2024
Response from VrboOwner on 26 Sept 2024
Thank you for your thoughtful review! We’re so glad you enjoyed the beautiful views and found the cabin to be a comfortable retreat. Morning coffee on the deck with those mountain views sounds perfect! We understand the winding roads can be an unexpected adventure, but it’s great to hear you got the hang of it quickly. We hope to welcome you back again for another relaxing stay!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cute cabin in the woods

Nice, clean 2 bedroom house with beautiful views! We felt like we were in a treehouse, but still a quick 7 or 8 minute drive to Gatlinburg. Our last day there a bear stroller down the street. Highly recommend.
Stayed 4 nights in Sep 2019
Response from VrboOwner on 18 Sept 2023
Thanks so much for your review and hope to see you again.
Verified

10/10 Excellent

Patrick P.

very cozy and welcoming....

aside from a few unexpected surprises, which were handled expediently, we thoroughly enjoyed our stay. I will agree with some other reviews that the decor is a tad dated, but it does lend a very welcoming, homey feeling. We would have loved to stay another week or more ... the view from the balcony is amazing.
Stayed 7 nights in Oct 2018
Response from VrboOwner on 18 Sept 2023
Thanks! We love the view too. We thank you for your review and are happy to hear that you enjoyed your stay.
Verified

10/10 Excellent

James P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Definitely felt like I was in the mountains!

Nice! Fun times, clean place, great view, good location, quiet, bedding and beds were a+, drive was mountainess so be careful during inclement weather. Only complaint was one towell and washcloth for kitchen, low number of towells and no oven mitts (which we bought and left). We really enjoyed the place!!!!!
Stayed 6 nights in Mar 2022
Response from VrboOwner on 18 Sept 2023
Thanks so much for your review I'm so glad you enjoyed your stay. Sorry about the towel issue.
Verified

8/10 Good

Matt G.

Liked: Cleanliness, check-in, communication, listing accuracy

Cozy and secluded

We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay!
Stayed 5 nights in Jun 2022
Response from VrboOwner on 18 Sept 2023
Thanks so much for your review and please come back.
Verified

10/10 Excellent

Michael J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay even with unexpected changes

Our cabin was inaccessible due to flooding in the area. We found out the day before and were offered our choice of a few places. The place we ended up with was great. It was close to town clean and the property managers were outstanding in making sure that even with the last minute change our entire trip was great.
Stayed 3 nights in Feb 2020
Response from VrboOwner on 18 Sept 2023
Thank you for your review Michael, we are delighted you enjoyed your stay.
Verified

8/10 Good

Melisa F.

Liked: Check-in, communication, location, listing accuracy

Stay at Chalet Village

We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you!
Stayed 4 nights in Jul 2022
Response from VrboOwner on 18 Sept 2023
Thanks for your review and please come back. I will check into the deck and floor.
Verified

10/10 Excellent

Catherine B.

Liked: Check-in, communication, location, listing accuracy

Beautiful views

Amazing views, quiet secluded area, and very pleasant staff. The drive to the cabin is not for the faint. This is clearly stated in discription. The amazing fire place and Jacuzzi were used every night. We never even turned a tv on. We would rent this dog friendly cabin again. As stated by prior guest the cabin is dated. Bring a cutting board, good knife, and frying pan and you should be able to cook anything.
Stayed 9 nights in Dec 2019
Response from VrboOwner on 18 Sept 2023
Thank you for your review Catherine. We are delighted that you enjoyed your stay and hope that you come back and see us again soon.
Verified

6/10 Okay

Pilates Fit S.

Liked: Communication, location, listing accuracy
Disliked: Cleanliness

Beautiful property close to town

The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help. The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy.
Stayed 3 nights in Apr 2024
Response from VrboOwner on 9 Apr 2024
We're truly sorry for the inconvenience you experienced during check-in and for the cleanliness issues upon arrival. This is not up to our usual standards, and we're taking immediate steps to address it. We appreciate your feedback, and we're committed to improving. Please consider giving us another chance to provide you with a better experience. Warm regards,
Verified

10/10 Excellent

Toshiba M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend get away

The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean.
Stayed 2 nights in Nov 2022
Response from VrboOwner on 18 Sept 2023
Thank you so much for the feedback, Toshiba! We usually do have a broom, and I'll get that tracked down!
Verified

6/10 Okay

Paula J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Okay

Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town. Hot tubs need rails; almost impossible to get out of. Might seem trivial, but those things were important to me.
Stayed 4 nights in Jun 2023
Response from VrboOwner on 18 Sept 2023
Thank you for taking the time to provide feedback on your recent stay at our vacation rental. We appreciate your honest review and would like to address the concerns you have raised. We apologize for the inconvenience you experienced with the television in one of the bedrooms. We understand how important entertainment amenities are, and we regret that this issue occurred during your stay. We have made a note of this and will ensure that it is promptly addressed and resolved to prevent any future inconvenience for our guests. Regarding the number of trash bags provided, we apologize if it did not meet your expectations. As stated during the booking process, we typically provide two trash bags to help guests get started upon arrival. We understand that you cooked meals to save money and had a specific need for additional bags. We apologize for any inconvenience caused by the limited supply, and we appreciate your understanding in this matter. We understand your concerns about the hot tubs and their accessibility. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We will assess the current setup and consider adding rails or other means of assistance to enhance the safety and comfort of our guests. We sincerely apologize for any frustration these issues may have caused during your stay. It is always our goal to provide a comfortable and enjoyable experience for our guests, and we regret falling short of your expectations in these areas. Thank you again for your feedback, as it helps us identify areas for improvement. We value your business and hope to have the opportunity to host you again in the future, providing you with an enhanced vacation experience. Warm regards,

About the host

Hosted by Chloe

Host profile image

What makes this property unique

You will receive one free ticket to all of these attractions per paid day of your stay.
 
Alcatraz museum
River Rafting (seasonal) (2 different options)
Crave Mini Golf
Wonderworks museum
Paula Deen's Lumberjack Feud: Supper Show
Skyland Ranch
Soaky Mountain Waterpark (seasonal)
Country Tonite The Grand Majestic Theater
The Great Smoky Mountain Wheel
Double Scoop Waffle Cone from Mad Dog's Creamery
Nascar Speed Park
Sky Pirates Mini Golf (Double Course)
Rowdy Bear Snowpark
Grand American Opry
Dig 'N Zone
Rocky Top Mountain Coaster

One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily

This cabin is pet-friendly — a $75 + tax non-refundable fee per pet applies. Pets must weigh no more than 40 lbs each and be crated if left unattended on the property.
 
Smoking is strictly prohibited inside the cabin. Guests found smoking indoors will be subject to a cleaning fee of up to $1,000 and immediate removal from the property. All payments made for the reservation will be forfeited in full.

Languages:

English
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