2/10 Terrible
Sam M.
23 Apr 2025
Bait and Switch
Beware… you might not get this room. We booked this over Easter weekend and experienced the biggest VRBO scam I’ve ever witnessed. Upon checking in we realized the room we were given was not the room we booked with VRBO. The host claims to be just as confused as we were but was not able to rectify the situation. Apparently their unit was already rented out so the resort just gave us another room of their choice. It was a lesser value room with different sleeping arrangements and crappy outdated furniture. The couch was dusty and old, beds were broken… it was not anything we would have booked. Instead of giving us our money back the host offered a 200 credit. Although a nice gesture it is not enough given the total bait and switch scenario. VRBO claims the host is the only one allowed to grant a refund, which is funny because the unit we were in was not even theirs. It seems they got doubled paid and were dipping twice into the system.



Sam M.
Stayed 3 nights in Apr 2025