We arrived after 5 on a Friday evening in the rain. We were unfamiliar with the area. The parking spots designated to us in the email were full plus an extra car. We attempted to contact the property manager (Carolina Realty) Phone message said, office is closed, so I left a message. There was an emergency number to call. I called and had to leave another message. No one got back to me until the next day. We had to drive around for a while. We attempted to park and then saw the extra car leaving. We parked temporarily to unload. That was when we learned (from a form in the unit) that there were "first come first serve" parking places a few spaces down. This would have been nice to know. We left to get food. When we returned two more vehicles had left from our lane. We parked the car and tried to not leave again. After this bumpy start, the rest of our stay went fine with parking. We were disappointed with the lack of help from Carolina Realty when we had no idea where to park our vehicle especially with signs EVERYWHERE warning of 24/7 tow if parked in the wrong spot. It would have helped to know we had other options of where to park. However, I can't overstate the great location of this unit. We would definitely stay again.