4/10 Poor
Penny O.
26 Apr 2024
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Very disappointed
This was our 30th Ann and we dove almost 8 hours to the property - to find it dirty, totally unclean, black moldy shower and shower door, food stuck on dishes put in cabinet. We loaded and ran the dishwasher so we would have clean dishes and after running two hours it never had water come into it. The host sent someone the following day to clean and try the dishwasher but it didn’t work. She wanted to send someone the next day to look at the dishwasher but we decided we didn’t want to spend the rest of the week getting things fixed that should have been fixed to begin with. We went to use the outdoor grill one day and it was so disgusting and crusted with burnt food and most of the grill was rusted and broken and almost no gas in the tank to run it. We should never have been charged what we paid for this property when so many things were broken, filthy and just didn’t work. Truly I was appalled when she left us a $25 gift card to make up for the issues. It makes it hard to ever want to rent a property through Vrbo again. I know you aren’t the host but this kind of neglect should never happen.
Penny O.
Stayed 7 nights in Apr 2024