2/10 Terrible
Jay G.
10 Jan 2024
Liked: Cleanliness, check-in, location, listing accuracy
What Roofers?
The condo was fine. It is a nice unit & pretty clean. (minus the stained pillow case) We had this unit for Dec 26-Jan 2. The issues: 1. We booked this unit for Tues to Tues. but had to change due to "wrong settings" during booking. 2. Upon arrival, our unit reeked of cig smoke; (non smoking unit) 3. We saw a note on counter stating to wash the towels and wash cloths prior to departure & replace the provided detergent; that is not part of checkout procedure & there was not any detergent in the unit; (but we were expected to replace it?) 4. Night 1, when we went to bed, we noticed a stained pillow case; maybe a bloody nose stain that had been washed; YUK. We called the office the next morning & these issues were resolved; On Friday morning, app. 7:30 a.m., roofers showed up; At 8;00, roofers began the scheduled roof replacement; our unit was on the top floor; the work consisted of very loud noises associated with roofing on a huge building like this; The same continued on Sat. & Sun.; one day they worked well into the night, until app. 9:00. It was awful; we couldnt watch games, relax or sit on the patio & enjoy coffee due to the debris falling; the patio looked like black gravel. We were NEVER told abt the roof work. I spoke w owner & he agreed to a partial refund; when I got home he called & lowered the agreed amt by $100. The mgr said emails were sent to owners abt the roof work; Owner played the "I didnt know" card. I wish I had known abt the planned roof work!
Jay G.
Stayed 7 nights in Dec 2023
