8/10 Good
Betsy L., Lexington, Virginia, USA
25 July 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place for a family gathering!
The Ducktrap Retreat is lovely and was a great gathering spot for our family. The lodge is every bit as spacious and comfortable as the photos suggest. We particularly appreciated the large, well-equipped kitchen, the outdoor lobster cooking area, the large grill, the expansive dining room table, the ice makers, and the excellent outdoor seating. On our first night, we discovered the Keurig coffee maker was not working. Fortunately, there was a drip coffee maker available, and the host provided a new Keurig the following morning. The overall four-star rating is due to A/C issues we had during our entire 5-night stay. The main living areas of the retreat and about half of the bedrooms were very comfortable. The remaining bedrooms had temps running in the low 80s and simply would not cool down. We also discovered a leak in one of the bathroom ceilings, apparently related to the A/C issue. The host took several measures to resolve the problem. Unfortunately, even after the HVAC maintenance crew spent some time working on the system, we didn't see any noticeable improvement. We did appreciate the responsiveness of the host. Hopefully the issue is fully resolved by now!
Betsy L.
Stayed 5 nights in Jul 2023