The Residences at Napili Bay 8 Townhome In Lush Tropical Setting

Aloha Nina, Thank you so much for taking the time to leave this 5 star review. We are delighted to hear that you enjoyed your stay and loved the perfect location to the wonderful surrounding beaches. We appreciate your kind words! Our team is dedicated to striving for excellence in every aspect of your Maui vacation. We take great pride in maintaining the highest standards of cleanliness, comfort, and communication to ensure that each guest has an exceptional experience. Your feedback reaffirms our commitment to providing an exceptional stay and helps us continue to enhance our service. We’re thrilled that we could contribute to making your vacation memorable and look forward to the opportunity to welcome you back to Maui in the future. Mahalo Nui Loa,

Aloha David, Mahalo for your wonderful review and for choosing Residences 8 at Napili Gardens for your Maui vacation. We’re so happy to hear you and your family had a great stay and found the home fully equipped with everything you needed and more. This spacious 3-bedroom, 2.5-bath townhome with recent upgrades and a spacious garage is designed with comfort in mind and features central AC, a fully equipped kitchen, in-unit laundry, and thoughtful touches throughout to make it truly feel like a home away from home. The location is hard to beat, just a short walk across the street to the crystal-clear waters of world-famous Napili Bay, and close to great dining, snorkeling, and scenic coastal trails. Our team is committed to maintaining a high standard of cleanliness, comfort, and communication, and we’re always here to ensure your experience is a positive one. Thank you for being amazing guests. We’d be honored to welcome you back again for another Maui getaway. Mahalo!

Thanks for the kind review, Tammy. We're glad you had such a great stay. Thanks for being our guest, and please do come back and stay with us again. Mahalo!

Aloha Steve, Mahalo for your kind review! We're so glad to hear that The Residences at Napili Gardens 8, worked well for your group and that you enjoyed the convenient location—just minutes from the beach, coastal trail, and the restaurants of Kaanapali. With 3 spacious bedrooms, 2.5 baths, and a comfortable layout, it’s a perfect home base for exploring Kapalua and all of West Maui. Our team is dedicated to providing a high level of comfort, communication, and cleanliness to enhance each guest’s Maui vacation. We hope you had a memorable stay and created amazing memories during your time with us. You are always welcome back! Mahalo

Aloha Hollie, Mahalo for taking the time to share this wonderful review! We’re so happy to hear that Residences 8 at Napili Bay was the perfect fit for your family. This spacious 3-bedroom, 2.5-bath townhome offers the ideal setup for families or groups, giving everyone room to relax — even when the “forced family fun” hits its limit! Just a short stroll to the golden sands of world-famous Napili Bay and close to Kapalua and other West Maui gems, it’s truly a special place to call home during your Maui stay. Our team is committed to providing exceptional cleanliness, comfort, and communication to ensure each guest feels the Aloha Spirit from the time of booking until the moment they arrive. We hope to welcome you back again soon. Mahalo!

Aloha Chris and Kelly, Thank you so much for taking the time to leave this great review and your kind words! We’re thrilled to hear that you felt right at home and that the property met all your needs. Our team works diligently to maintain high standards of comfort, communication, and cleanliness to enhance our guests' Maui vacation. It was a pleasure assisting you, and we can't wait to welcome you back in the future. Mahalo

Thank you for your kind review, Kristin. We've tried to pick the best cleaning service on island with the goal that all our units should be as cleanly as you described. As you also noted, this an awesome location. You can get to multiple beaches, food, activities, and more very easily. We appreciate you being our guest, and hope you do return to the island again soon. Mahalo!

Thanks for your kind review, Brett. We will take a look at the condition of the bed mattresses. As well, we will continue to monitor if any other guests hear dogs during their stay. We appreciate you being our guest and hope you do consider return again in the future.

Dear Shantil, Thank you for sharing your experience with us at Napili Gardens. We apologize we did not notice the (single) loose hinge on the kitchen cabinet, but after reading your comments we immediately tightened the hinge. Although we completed a thorough inspection of the condo specifically all the furnishings we were unable to identify any broken furniture. We have since asked guests who stayed after your visit and they have not noticed anything broken. We will of course continue to monitor. As you may recall 3 days after your arrival you reported the AC was not blowing very cold. We shared with you that the owner had already ordered a new central AC system and we were scheduled to install as soon as the new unit arrived from Oahu. In the meantime, we responded as soon as you notified us with 3 portable AC units. You contacted us to let us know that one of the portables was not performing as well as the others and we returned the same day with another brand new portable AC unit, however we found the existing unit only required a small adjusted and was working fine. Up until your stay the AC was reported to be functioning although admittedly we had just had it serviced for refrigerant to hold us over until the new unit arrived. We’re so sorry your stay fell in between getting the new AC installed. The unit does have floor to ceiling windows with shades and in fact there are windows above each window pane throughout the condo that slide open and providing you open the back lanai door it does allow a consistent cross breeze. Each bedroom also has windows that slide open. We will be getting estimates to replace the carpet as you suggested. In the meantime the new central AC system has since been installed. We hope the financial compensation we extended validates our honorable intentions and again our apologies for the inconvenience.