2/10 Terrible
sheryl y.
1 Feb 2024
Disliked: Cleanliness, communication, location, listing accuracy
Cockroaches
The property was very dirty and smelled of pet urine. After multiple cleaning of floors etc the odor was improved but lingered. The recliner was not sat in as it reeked the most. We found the pantry to be filled with expired food items and very unsanitary. Cleaner was called and responded promptly but still odors remained and the cleaning was only superficial. Cockroaches were present on the different days and I constantly looked when walking about the home. Not a restful way to spend a month away from home. Kitchen utensils and pans were in terrible condition and we had to purchase our own knives. The drawers and cupboards were full of supplies that were unnecessary and were in poor condition leaving no room for groceries that we brought. Beds were uncomfortable and the pillows awful. We left early. Waste of money. Owner responded promptly but refused to refund money and VRBO refused to help as well. It is difficult to choose a property from pictures and reviews. My trust in Vrbo is very low. Future renters beware of this property. First weekend was very noisy with renters who used illegal drugs, partied till early hours of the morning and left toddlers in hall crying for parents.
sheryl y.
Stayed 32 nights in Dec 2023
