Park City 3-Bedroom Mountain View Private Home | PNF-860 by KBM

Thank you for your thoughtful review. We're delighted to hear that you enjoyed the unbeatable location, beautiful views, and that you found the home to be very clean. It's also great to know you were able to enjoy the hot tub and grill during your stay. We appreciate your feedback regarding the kitchen furnishings and inventory. At KBM Resorts, we regularly inspect and maintain our homes to ensure they remain clean, comfortable, and well-equipped for our guests. We also value feedback like yours, as it helps us identify opportunities to refresh furnishings and evaluate whether additional kitchen items would further enhance the guest experience. While we're sorry we were only able to provide a 4-star experience, we're grateful for your valuable comments. We would be more than happy to welcome you back in the future and provide the 5-star stay that KBM Resorts always strives to deliver. Warm regards,

Hi Laura, Thank you for your review! We are glad that you enjoyed the place and it worked well for your family gathering. We hope to welcome you again soon.

Thank you for the great review, Joanna! We’re so glad the home was a perfect fit for your group and that you were able to enjoy the location and amenities. It’s especially nice to hear that the garage and boot dryers made your ski experience more convenient—those little details can make a big difference after a day on the slopes. At KBM Resorts, we focus on maintaining our homes to a high standard while providing thoughtful features that enhance our guests’ stays, so we’re happy that came through. We appreciate your kind words about our team’s responsiveness and would love to host you again—hopefully with even more snow next time!

Mahalo for your review. We are so glad to hear that you had a great stay. We hope to have you back again soon.

Hi John, Thank you for your kind review! We are thrilled to hear that you enjoyed the location and had a wonderful stay. It was our pleasure hosting you and we hope to welcome you in the future.

Thank you for your review! We look forward to hosting you again in the future :) -KBM Resorts

Thank you for your review! We look forward to hosting you again in the future :) -KBM Resorts

Thank you so much for the perfect rating! We're delighted the property matched expectations and the walk to the Town Lift made your ski vacation so convenient. We'd love to host you again next season. Olivia, Guest Experience Specialist, KBM Resorts

Aloha! Thank you so much for the wonderful review — we're delighted your big family enjoyed the walkable location, the ski access, and the hot tub during your stay. We can't wait to welcome you all back again soon! Olivia, Guest Experience Specialist, KBM Resorts

Thank you...!!

Aloha! Thank you so much for the wonderful review — we're delighted the quiet, well laid-out home and easy walk to Main St made for such a great business trip. We can't wait to welcome you back again soon! Olivia, Guest Experience Specialist, KBM Resorts

Thank you so much for this wonderful review and the perfect rating! We're delighted the ski-on/ski-off access, spacious layout, and hot tub made for such an unforgettable trip with friends. We'd love to welcome you back to Park City again soon. Olivia, Guest Experience Specialist, KBM Resorts

Thank you for taking the time to share your feedback, Erik. We’re very sorry that your experience with the check-in process and communication fell short of expectations. We understand how frustrating it must have been to arrive at the property without receiving the access information you were expecting and to have difficulty reaching our team. Regarding the air conditioning, we do want to clarify that **the issue was addressed and fixed after it was reported to us**. We take concerns like this seriously and work to resolve reported maintenance issues as promptly as possible. At KBM Resorts, guest satisfaction is extremely important to us, and we strive to provide responsive support throughout every stay. We’re disappointed to hear that you felt your attempts to reach our team were not handled as they should have been. We also appreciate your recognition that the home itself is nice and in a great location. We’re sorry we were only able to provide a 1-star experience and regret that the communication and cooling concerns overshadowed the positive aspects of the property. We appreciate the feedback and will continue working to provide the level of service our guests expect.

Thank you for taking the time to share such detailed feedback, Lacey. We’re glad to hear you enjoyed the fabulous location, convenient access to the Town Lift and Old Town, as well as the hot tub, deck, and beautiful views. We’re also pleased to hear that when you initially reported the issues with the jetted tub and steam shower, our team responded promptly and had maintenance address them, even on New Year’s Day. We’re sorry, however, that the jetted tub continued to have an issue and that you were ultimately unable to enjoy it during your stay. We appreciate your comments regarding the condition and age of the home, appliances, and furnishings. We understand that the style and age of a property may not suit every guest, while also recognizing that worn furnishings or older appliances can affect the overall experience. We’re also sorry to hear about the sewer odor you experienced on the lower level. We take concerns like this seriously, and we are happy to announce all issues have been resolved promptly We’re sorry we were only able to provide a 3-star experience, but we appreciate your feedback and hope to have the opportunity to welcome you again and provide a more enjoyable stay.

Thank you for such a wonderful review! We're delighted to hear you found the home so close to Main Street and the lifts, with incredible amenities and an easy check-in. We hope to welcome you back to KBM Resorts on your next Park City trip! Olivia, Guest Experience Specialist, KBM Resorts