2/10 Terrible
Robert T., Long Beach NY
20 Feb 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
False Advertisement
Upon Arrival at the unit on the day of check-In I arrived to the unit only to find the rear door was unlocked and open and the screen door was dislodged. Upon inspection to the left of the door were two 1/2 smoked marijuana joints as well as the neighbors dogs urine and droppings in the snow. upon further inspection of this unit,
Kitchen Light out of service
Kitchen Stove display flashing random lights
Fireplace Out of Service no gas to the unit or standing pilot light
1st Floor bathroom sink cap missing on drain and the sink had a very slow drain , clogged needs to be cleaned
1st Floor Bedroom Cable Box and TV have no HDMI Cable to make the TV operational, Out of Service
Washer/Dryer washing machine does not complete a cycle it begins wets your clothes and ends in a cancel message, I was forced to take soaking wet clothing to the Breckenridge Laundry to clean my clothes.
The OutDoor Pool,,,, Outdoor Hot Tub,,, have not been in operation for the better part of TWO (2) years as per the Tenants in the building and the Shuttle driver who informed us of what really goes on!
lets just say this, when people travel they make informed and planned decisions based on destination a location in close proximity to this destination and specific amenities they would like and or require before making these decisions. VRBO and Vacasa both failed in their mission to screen this location but to ensure it is as ADVERTISED! AS A LANDLORD AND PROPERTY OWNER YOU ALL FAILED!
Robert T.
Stayed 6 nights in Feb 2024