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8/10 Good
sara H.
21 Aug 2024
Great apartment could use some improvements
This apartment had beautiful balcony and beautiful views! The location was perfect to get to the pool and the beach. We loved that their was a nice big table to share meals at and adequate space to all sit on the couches in the living room. We reached out to the owner and to vacasa and they were both very responsive and professional in completing our requests.
The apartment was nice but needs some improvements with its appliances. We had to get a new water heater halfway through the trip which was completed however for the amount of money we were paying it should have never been a problem. The toilets broke often and although we were able to fix them ourselves, that also should not have been an issue. Also, the air conditioning in two of the bedrooms was almost non existent while the rest of the apartment was freezing. The same thing for the wifi, it worked well in the living room but not so great in the bedrooms.
In addition, the apartment was not cleaned adequality. There was mold in the shower, Incorrect sizing of sheets, the garbage can was filthy, we found an old muffin on the floor collecting mold in one of the bedrooms and another room had underwear in one of the drawers. There was also no recycling in the garbage room. The bathroom towels were small and flimsy. While both the owner of the unit and vacasa tried to remedy these issues, they never should have been issues at the price point of this unit.
Also, the beds specifically the two twin beds were extremely uncomfortable. The owner did say she would look into purchasing new beds. However, the last thing you need is to be uncomfortable your whole vacation and have your back go out.
In addition, it would have been nice for the apartment to be stalked with some beach supplies like beach towels, chairs, umbrellas, a cooler, etc. This apartment needs a serious spring cleaning. The closets were full of miscellaneous items. For example there were four vacuums in the apartment but not one broom and dust pan.
Just a tip to bring everything you think you will need. toilet paper, paper towels, laundry detergent, dish detergent, a kitchen towel, all beach supplies and beach towels. The kitchen was well stalked with cooking and baking supplies but that was about it.
Overall, we enjoyed our stay, but for the price point it felt like we were giving up a lot and making a lot of excuses for a vacation that was truly very expensive.
