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Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets!

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Blue Tide 6A: Living Room Views
Blue Tide 6A Boardwalk
Blue Tide 6A: Living Area
Blue Tide 6A: Living Area
Blue Tide 6A: Living Area

Reviews

9.0 out of 10
Wonderful
1 bedroom1 bathroomSleeps 6

Popular amenities

  • On beach
  • Swimming pool
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View map
Seacrest, FL
  • Place, Seacrest Beach
    ‪1 min walk‬
  • Place, Alys Beach
    ‪3 min walk‬
  • Place, Deer Lake State Park
    ‪11 min walk‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪32 min drive‬

Rooms & beds

1 bedroom (sleeps 6)

Bedroom 1

1 King Bed

Other Space 1

1 Double Sofa Bed

Other Space 2

1 Single Bunk Bed

1 bathroom

Bathroom 1

Bathtub or shower · Toilet

Spaces

Deck or patio
Kitchen
Dining area

About this property

Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets!

Start your morning with the sight of emerald waters and the relaxing sound of waves rolling onto the shore. This beautifully updated 1-bedroom retreat puts you right on the sand, offering the perfect blend of comfort and convenience. Just step out your patio door and take in the fresh sea breeze, or take a stroll along the shore. Whether you're sipping coffee with a front-row seat to the sunrise or winding down after a day in the sun, this spot makes every moment by the coast unforgettable.

Inside, you'll find a modern coastal design that feels both stylish and welcoming. The unit comfortably accommodates up to six guests, featuring a king bedroom, twin bunks, and a queen sleeper sofa, making it ideal for a couple or a small family. And to make your beach days even better, complimentary beach service is included from March 1 to October 31, providing a set with two chairs, a table, and an umbrella, so you can relax by the water with ease.

From enjoying fresh seafood at nearby restaurants to exploring the area's local charm, this Gulf-front stay is a great place to make the most of your time at the beach.

Blue Tide:
Blue Tide offers a prime Gulf-front location atop one of the highest dunes along scenic Highway 30A, providing breathtaking views and direct beach access right from your back door. Spend your days soaking up the sun, strolling along the shoreline, or unwinding to the sound of the waves. When you're ready to cool off, take a refreshing dip in the pool.

Beyond the beach, 30A’s vibrant coastal lifestyle is at your fingertips. Hop on the nearby bike and walking trail to explore the charming communities of Alys, Rosemary, and Seacrest Beaches, where you’ll find boutique shopping, top-rated restaurants, and endless outdoor activities. Whether you're indulging in fresh seafood, browsing local markets, or catching live music, there's always something to make your stay unforgettable.

Your stay at Blue Tide 6A comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

* Parking for 1 car, with first-come-first-serve overflow parking.
* Sorry, no pets allowed.
* Complimentary Beach Service from March 1 to October 31.

An initial starter kit of amenities is provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Panama City Beach

Located in Seacrest, a neighbourhood in Panama City Beach, this condo is near theme parks. Frank Brown Park is a popular attraction and the area's natural beauty can be seen at Alys Beach and Rosemary Beach. Sundog Books and Eden Gardens State Park are also worth visiting.
Map
Seacrest, FL

What's nearby

  • Seacrest Beach - 1 min walk - 0.1 km
  • Alys Beach - 3 min walk - 0.3 km
  • Deer Lake State Park - 11 min walk - 1.0 km
  • Camp Creek Lake - 14 min walk - 1.2 km
  • Rosemary Beach - 4 min drive - 3.5 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 31 min drive

Restaurants

  • ‪The Big Chill 30A - ‬3 min drive
  • ‪Ambrosia - ‬4 min drive
  • ‪Fonville Press - ‬2 min drive
  • ‪Oku - ‬3 min drive
  • ‪Havana Beach Bar & Grill - ‬5 min drive

Frequently asked questions

Does Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets! have a pool?

Yes, this property has a pool.

How much does it cost to stay at Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets!?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets! on 3 Aug 2026 start from AU$497, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Gulf-Front & Remodeled Modern Beach Retreat, Pool + Free Attraction Tickets! located?

Located in Seacrest, this condo building is within a 5-minute walk of Seacrest Beach and Alys Beach. Rosemary Beach is 2.2 mi (3.5 km) away.

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Check-in

9.8/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Stacy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spring break trip

The property was very clean and quiet. We were able to ride bikes to Rosemary Beach so the location was great. I would definitely stay here again.
Stayed 5 nights in Mar 2025
Response from VrboOwner on 29 Apr 2025
Thank you for your kind words, Stacy. We are glad to hear that you found the property clean and quiet, and that you enjoyed the convenient location. We are always happy when guests have a pleasant stay, and we would be pleased to welcome you back in the future. Kind regards, Benchmark Management
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best place we've stayed in so far, after 20 visits to this area! Your backyard is a nice patio area looking out over the Gulf!
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Hinton O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

We enjoyed our stay.

We enjoyed our stay, love the property and plan to rent again.
Stayed 4 nights in May 2022
Response from VrboOwner on 13 July 2023
Hinton, We are so happy you enjoyed your recent stay with us at Benchmark Management! We strive to offer our guests a trip free of hassle and stress and are glad to see you had a wonderful time! We hope you consider Benchmark Management for all your future trips to the beach; we would be glad to have you! Sincerely, Benchmark Management.
From a partner site

10/10 Excellent

Kirsten B.

Beach Perfect!!!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Absolutely Amazing Condo, and well maintained. Perfect location to PCB and other small surrounding towns. Steps from the beach. Will be back again.
Response from VrboOwner on 6 Aug 2025
Thank you for the wonderful review! We are so glad to hear you enjoyed the condo, its upkeep, and the unbeatable location. Being just steps from the beach and close to both Panama City Beach and nearby towns truly makes it special. We would love to welcome you back for another stay soon! Regards, Benchmark Management
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing

We stayed at this property for around 4-5 days and it was perfect! No complains!
Stayed 4 nights in Jan 2025
Response from VrboOwner on 15 Jan 2025
Thanks for your kind remarks! We are delighted to hear that the rental met your expectations and that it was perfect for you! We are also delighted to hear that you had no complains; as it is always our aim for our guests to have a seamless experience with us. We would love to welcome you again soon for an even better vacation experience which we know we can provide. Regards, Benchmark Management
From a partner site

10/10 Excellent

Kari W.

Just enough

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: For 2 adults and 1 young child-this was just enough space. The main bed was highly uncomfortable and the sheets didn’t fit properly so we were fixing them in the middle of the night. Benchmark was very helpful throughout our stay. The location is great and beach access was perfect!
Response from VrboOwner on 27 June 2025
Thank you for your feedback. We are glad to hear that the location and beach access were perfect and that our team was helpful during your stay. We apologize for the discomfort you experienced with the main bed and the issue with the sheets as it is important to us that our guests sleep comfortably, and we will share your comments with the owners to improve these details. We appreciate you choosing to stay with us and hope to provide you with an even better experience in the future. Best regards, Benchmark Management
Verified

10/10 Excellent

Casi T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect family getaway

Great views, close to great restaurants, private beach… what more do you need? Kitchen was updated and stocked well. Kids loved the bunk beds!
Stayed 7 nights in Jun 2021
Response from VrboOwner on 13 July 2023
Casi, Thank you so much for your review! We are so happy to hear that Rollin Tide B6 was a great fit for your family! It really is just a great unit! We especially love the views from the master bedroom looking out on the gulf! It really doesn’t get much better than that! Again, we truly appreciate you taking the time out to provide us with feedback! Our goal is to always get better. We hope to see you with Benchmark Management again in the near future! Benchmark Management
From a partner site

10/10 Excellent

Casi T.

Happy Place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been here too many times to count at this point. We love it here. Can’t beat the views, kitchen is stocked, and WiFi works well. There is a small total amount condos in the unit which leaves you with lots of beach space. Chair service is a nice added bonus. Pool is small but sufficient for little ones. It is a small space, but we make it work just fine even with two teenagers now. Blue tide holds so many of our families vacation memories through the years. You won’t be disappointed.
Response from VrboOwner on 11 Aug 2025
Thank you so much for your wonderful and heartfelt review! We are honored to be a part of so many of your family’s vacation memories over the years. It is great to hear you continue to enjoy the views, well-stocked kitchen, WiFi, and the peaceful beach access. We are glad the pool works well for your little ones and that the space suits your family, teenagers included! We look forward to welcoming you back for many more memorable stays. Regards, Benchmark Management
Verified

10/10 Excellent

Beth R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent trip!

Cute property, loads of remodeling, clean and comfortable bed and couch. The view is beautiful and these are the best beaches. Great kitchen and fully stocked. Thanks so much.
Stayed 7 nights in Apr 2024
From a partner site

10/10 Excellent

JAMES B.

Wonderful Spot on the Beach

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location is ideal for a relaxing week on the beach. The condo has everything you need to enjoy your stay. Abd the sunsets were fantastic!
Response from VrboOwner on 6 Nov 2024
We are so glad to hear that you found the location relaxing! Thank you for mentioning that the condo was well-equipped with everything you needed for a comfortable stay. We are also thrilled that you enjoyed the sunsets. We look forward to the opportunity to welcome you back soon for another wonderful vacation experience! Regards, Benchmark Management
From a partner site

10/10 Excellent

KRISTEN H.

Great Location

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fantastic Location, quiet and family oriented condo building.
Response from VrboOwner on 22 Oct 2023
Hi there, thanks for staying with us at Blue Tide! We are so happy to hear that you were pleased with the condo and the location. We do our best to maintain these properties and provide our guests with an excellent beach vacation experience as such we truly appreciate this feedback. Thanks again for choosing to stay with us! We hope we can welcome you again for another lovely beach vacation! Regards, Benchmark Management
Verified

10/10 Excellent

Cassandra D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful time here!!!

Our stay here was absolutely amazing, and just what we needed. The property had everything we needed. This was on the ground floor, had a patio, and a staircase down to the beach. The bed was comfy. The kitchen had everything you would need if you wanted to cook a full meal. I appreciated that there was a washer and dryer, and they included a laundry pod or two for us to use. It was a quick drive to a supermarket and restaurants. The beach was stunningly beautiful!! We look forward to staying here again. The host was easy to contact if needed.
Stayed 5 nights in Aug 2024
Response from VrboOwner on 14 Dec 2024
Hi Cassandra, Thank you for your kind words and wonderful feedback! We’re so happy to hear that your stay was just what you needed and that the property met all your expectations. From the comfortable bed and well-stocked kitchen to the convenience of the washer and dryer, it’s great to know these details helped make your stay enjoyable. We’re also glad you loved the stunning beach and found the location ideal for exploring nearby restaurants and shopping. Providing a seamless and relaxing experience is always our goal, and we’re grateful for your appreciation. We look forward to welcoming you back for another memorable stay! Don’t hesitate to reach out when you’re planning your next visit. Best regards, Benchmark Management
Verified

10/10 Excellent

Vanessa B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good stay!

We love staying at the Blue Tide. First time in this unit and would rent again. This rental was very well stocked and had everything you need including books and games for the kids. Very comfortable bed!! Wish they would include the beach chairs and umbrella with the unit though. Can’t beat the view and being right on the water.
Stayed 5 nights in Sep 2023
Response from VrboOwner on 13 Oct 2023
Thank you so much for your feedback, Vanessa! We are elated to hear that you enjoyed your vacation with us! We are glad to know that you took advantage of those owner provided amenities! The view from Blue Tide 6A is absolutely beautiful! We hope to have you back again soon to enjoy more sunsets on the beach! Kind regards, Benchmark Management
Verified

10/10 Excellent

Janene C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fall at 30A

We love the ground floor and the beautiful ocean front view. Watching the sunset from the patio was amazing. The kitchen and family room were both spacious and had nice decor. The bedroom was tight but we are always glad to have a king size bed - which was also very comfortable. Also it should be noted that there a lot of steps to get down to the beach which is common for the area.
Stayed 8 nights in Oct 2023
Response from VrboOwner on 20 Nov 2023
Hi Janene, thank you for taking the time to leave us a review. We are happy to hear that this House and the location worked out well for you and your family. It was our pleasure to host you and your family. We look forward to hosting you again soon! Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Kendra M.

Right on the beach!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was just as pictured. They had just finished some remodeling updates on the outside. It was lovely. Could walk right out the back patio and there was the stairs to the beach. Condo is gorgeous on the inside as well.
Stayed 5 nights in Apr 2023
Response from VrboOwner on 13 July 2023
Kendra, Thank you for taking the time to leave us a review, We are so happy to hear that this unit and the location of this unit worked out well for you. Blue Tide 6 A has a breath taking view of the Gulf and is just as pretty on the inside. We are so happy to hear you agree. It was an honor to host you and we look forward to hosting you again soon. Thank you, Tiffany
Verified

10/10 Excellent

Katie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Ideal!

Awesome rental close to the beach! Clean and updated. I needed something that the condo didn’t have and the property manager brought it within the hour. There are several condos connected and besides and footsteps above us (which is expected), it was very quiet and everyone was friendly. We had no problems with internet or tv like previous guests. We will definitely be back!
Stayed 4 nights in May 2021
Response from VrboOwner on 13 July 2023
Katie, Thank you so much for sharing such great feedback! We're thrilled that your stay was perfect! We're so glad that we could bring you what you needed, we always strive to be as helpful as possible! We hope that you'll come back to Blue Tide 6A! Thank you, Benchmark Management.
From a partner site

6/10 Okay

Carlotta B.

Cleanliness

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I am a little confused We pay a cleaning fee but this unit was not cleanI spent an hour on the washer and dryer it was filthy I didn’t want to Put our clothes in it The floors were dirty as well and the bathtub I cleaned it as wellOther than cleaning it was a great stay
Response from VrboOwner on 15 Feb 2024
Thank you so much for your feedback! We are happy to hear that you overall enjoyed your stay at Blue Tide 6A! We do apologize for the inconvenience of the cleanliness upon arrival as we strive to provide a 5-star vacation spot for each of our guests! We have these concerns noted and passed along to the proper parties! We hope to host you again soon! Warm regards, Benchmark Management
From a partner site

10/10 Excellent

Cynthia S.

Outstanding Condo on the Beach

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our condo stay was breathtaking. Once you open the door and walk into the living room area, you can see the Gulf! It’s outstanding. Condo was very clean and the bed was very comfortable. We even had beach chairs, umbrella and a small table and this was very nice. There was full kitchen, bunkers and bathroom, all nice. We brought extra toilet paper because they leave only one and we ran out by next to last day. They do make it clear that you have to buy or bring your own in case you run out. We had a little bit of wifi troubles but not bad. We were on our honeymoon and we had beautiful memories. We are from East Tennessee, not Seattle Washington as it says.
Response from VrboOwner on 13 Nov 2024
Thank you for choosing our condo to celebrate your honeymoon! We are thrilled to hear that you found the property breathtaking and enjoyed the stunning Gulf view. It is also wonderful to know that the cleanliness and comfort of the condo met your expectations, as we strive to provide a welcoming and pristine environment for all our guests. We are also glad you appreciated the bedding, as your comfort is always our top priority. Thank you for mentioning the complimentary beach chairs and tables! We are happy they added to your experience. Your feedback regarding the toiletries has been duly noted; and we are glad you saw our note about the starter kit provided before your arrival. These items are meant to last for the initial days of your stay, but we always recommend guests bring additional supplies as needed. We are sorry to hear about the internet issues you experienced. Unfortunately, internet disruptions can sometimes occur due to factors like weather or device compatibility, and while we offer internet access, these issues can be beyond our control. We will however follow up with the appropriate team to ensure everything is functioning as it should. Your satisfaction is incredibly important to us, and we appreciate your feedback as it helps us continually improve. We are so happy our property could be a special part of your honeymoon, and we would love to welcome you back for another memorable stay in the future! Regards, Benchmark Management
From a partner site

6/10 Okay

Emily O.

Blue Tide 6A

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was perfect, in a great location! My husband and I were thrilled with how not crowded the beach was. I read several reviews and a lot were stating the bed was super uncomfortable I just chalked that up to people being dramatic. Come to find out....the bed is super uncomfortable, but we survived. I will say if I stay in this complex again I will be looking at other condos within only because ours was the only one that didn’t include beach service. Seriously we asked all our neighbors and whatever company they booked through included the chairs. We have slowly been making our way down the beach from Miramar due to crowds and I will saw we were very pleased with this location.
Response from VrboOwner on 23 Oct 2024
Thank you for staying with us! We’re thrilled to hear that you found the condo perfect and enjoyed the less crowded beach. We apologize for the discomfort with the bedding; your feedback has been shared with our team, as guest satisfaction is our top priority. Regarding beach service, while it’s not included with your unit, we make sure to provide guests with the vendor's contact information prior to arrival for convenience. Thank you once again for your insights. We look forward to welcoming you back soon for an even better vacation experience! Regards, Benchmark Management
Verified

8/10 Good

Glory.Carter@NATDISTCO.COM C.

Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy

Great but did not get response to issues

this was advertised as 2 bdrm. It was not. and the only compensation was $250. Not addequate as far as I'm concerned. Then the dryer was broken and no one seemed to care. We had repair man out; he left with no note. Had to call; they said it was broken but never fixed it or compensated us for that either. Screws falling out of chairs at dinner table. We sent a list of concerns that were never addressed. We go to 30A all the time. I understand stuff happens. But to not address it correctly, is not cool. This property was expensive
Stayed 7 nights in Jun 2024
From a partner site

6/10 Okay

Sharon S.

A Beautiful Condo in the Right Location with incredibly bad Wi-Fi

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo is fabulous -- BUT FOR the wi-fi. I love to stay at Blue Tide because you can walk out your back door right onto the beach! It was clear that the condo had just recently been renovated and it was completely lovely. The previous reviewers had mentioned the bad wi-fi so I inquired with the management company about it prior to booking because I knew, and I told them, that I would have to do some work while I was there for the week. I was unable to get connected to the wi-fi for the first 2 days I was there. On Monday morning, I called for maintenance. Jack (awesome) arrived pretty quickly and hooked it up and gave me instructions on how to use the TV (3 remotes). I called again the next day when there was no connection, and b/c the management company does not have a separate line for maintenance (which they should during a heavy booking season), I had to wait almost an hour for Jack to arrive, all when trying to work frantically on a very big transaction. Jack showed me what to do. I wasted 30 min the next day fixing it myself. I sent a text to the management company asking for a $300 refund on my booking. No response. The next day, I sent another request after fixing it myself again. They told me that they hadn't heard of the prior request (when all they had to do was read up the text chain!), and refused the refund b/c 'the contract says there is no guaranty that the utilities will work'. All in all, the condo itself is wonderful - great location, newly renovated, clean. But GET THE WI-FI FIXED.
Stayed 8 nights in Feb 2021
Response from VrboOwner on 13 July 2023
Sharon, Thank you for sharing your experience with us! We're sorry that you had trouble with the WiFi! We have not had any WiFi problems since your stay (except for area wide problems). While all of our rentals do offer WiFi, we are not able to guarantee the service since it is not one that we provide directly. We hope that you still had a relaxing vacation and will be back soon! Thank you, Benchmark Management.
From a partner site

6/10 Okay

Katie S.

I’ll come back but hope customer service will be better...

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We have stayed in this rental before. You cannot beat the location, walking down to the beach. The size is good for our family of four. I like that they moved the bunk beds from the living room to the hallway because it is darker in the hall and now there is more space in the living room. With updates like that, I was surprised they ignored a few other simple fixes like new caulk around the bathroom sink. BUT I would be able to ignore the small things that need attention if the rest of our experience was better. We checked in Saturday at 4pm. I immediately saw that the comforter on the king bed was dirty - visible dirt spots in two places and a red stain from juice or a popsicle. Also, the kids took a bath and the tub was barely draining. I texted management that evening and got a text back that they were not in the office. I texted again Sunday, same response. I called and left a voicemail once and another time got an answering service who could not contact management. By Sunday evening, the tub was full of 3 inches of dirty water that would not drain. It took 4 texts, a voicemail, and multiple calls for someone to finally respond. The maintenance guy did not get there until early afternoon on Monday. A new blanket was brought that evening, after sleeping without one. With people checking in on Saturday, there has to be someone that can be contacted when problems arise over the weekend. This was not our experience when we stayed in 2021.. Additionally, the condo was not as clean as it should have been and we killed a quarter-sized roach on the floor. Included chair service would be nice with the rise in price to rent this condo.. many of the other condos in this unit include chairs and an umbrella. I hope things get better before we come to stay again. If future comments are similar to mine, we will rent a different unit next time.
Stayed 4 nights in May 2023
Response from VrboOwner on 13 July 2023
Thank you for booking with us and for taking the time to write this thorough review, Katie. As a returning guest, we take seriously the concerns you have raised, and we will use them as areas of opportunity for improvement in our service. We are elated that you appreciated the subtle improvements we have made to the unit, its central location and its proximity to the beach. However, we are equally as disappointed that your stay with us did not exceed your expectations for a great vacation. Admittedly, our records indicate that you had reached out to us regarding the blanket and the clogged shower on May 27, but these were not taken care of until May 29. We sincerely apologize for this inconvenience. It was truly an oversight, and as you rightly stated, you have stayed with us before and this was not your experience. It is important to note as well that our records indicate that the blanket on the bed was changed before you checked in. This was the same blanket you refused to give to our Property Service Agent, after she followed through with your request for a change of linen, as you were said to have used it as a bumper to keep your baby from falling off the bed. We also noticed that your initial contact with us was after 6:30 PM. Please note that our opening hours are 8:30 AM to 5PM Central, 7 days per week. Hence, only emergency requests are handled after business hours. Nevertheless, we take full responsibility for the delay in our response to you and endeavor to make your next vacation with us a memorable and pleasing experience; the way in which you have been accustomed to it over the years! Regards, Benchmark Management!
From a partner site

2/10 Terrible

Matt & Lori B.

VERY UNHAPPY WITH THIS STAY

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I will begin by saying the inside unit itself was perfect. We were not unhappy with the condo. It is beautiful, & the outside building rehab will be great when complete. We would recommend the condo itself. This is a management company review for this timeframe. We received an email 2 weeks before checkin saying there were "repairs to the balcony and we wouldn't be able to use the sliding door". Upon thinking about it for a few days, this was a huge disappointment as we use the patio A LOT. I called & was told someone would go take pictures & she asked for 24 hrs. I waited 3 days & finally called back. NO ANSWER except "well do you want to cancel"? NO. We already planned our trip. At the very least we should receive a discount of some sort. I was told she would check with management and would call me back. NO CALL. We arrived to find FULL CONSTRUCTION going on the outside of the building. Scaffolding, tools on the boardwalk, plastic across patios, concrete grinding, electrical cords, dumpster in the parking lot. One night we couldn't park in our assigned spot due to construction vehicles. NO ACCESS to the beach from the front of our unit, and we had to keep the curtains closed because there were workers on our patio. I sent an email during our stay listing the items that were problems. TWO DAYS laters we received an email saying that "Emerald Hill" told them it was just patio repair. THIS UNIT IS NOT IN EMERALD HILL. They offered a 5% discount on a future stay--which is not even close to what should have been done. I called and left a message when we returned home asking for a manager to call me back. No one has ever called. There are 20 units in this complex. The only 2 that were occupied by nonowners were Benchmark unit, one of which was because a different unit elsewhere had been double booked. No one should have paid for staying there during construction. 5% is not acceptable, especially for a future stay. We will not return to Benchmark.
Response from VrboOwner on 13 Nov 2023
Dear Lori, Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your kind words about the interior of the unit and your recommendation. However, we deeply regret the inconvenience caused by the construction work and the communication issues you encountered. We apologize for any frustration you experienced due to the balcony repairs and the construction work surrounding the property. We understand that it was disappointing, and we're sorry for any inconvenience it may have caused during your stay. We want to clarify that we made every effort to communicate the situation to you in advance and offered alternative accommodation options. We also acknowledge the need for improved communication and will address this issue internally. We offered a discount on a future stay as we hoped your family would return once construction was complete and we could provide the peaceful, luxury stay you had in mind when booking with us. We do our best to constantly improve, and hope that you will reconsider your decision to return as we have carefully taken guest feedback and adjusted our operations accordingly after a hectic spring and summer season. We would be delighted to provide a more enjoyable experience for your family in the future! Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Phoebe H.

Beautiful View

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a lovely time during out stay in 6A. The beach there is absolutely amazing and has the best sunsets! The unit has easy access to the beach and was comfortable. It has some wear from different guests but that is to be expected. It was also very clean! My young kids loved the bunk beds and cubbies built in. There are also adequate towels and blankets, necessities, etc. An area of improvement would be the outdoor area. The plastic chairs and table are on their last legs and not comfortable. It would be helpful to know that there is a beach service (and kayaks & paddleboards) offered during the busy season called 'Other Mamas'. They were great! If you bring your own kayak or rent elsewhere, you have to lug it up and down 50 steps. Overall, we had a very nice stay here! Benchmark was great at communication and sent us all we needed ahead of time.
Response from VrboOwner on 13 July 2023
Phoebe, Thank you for sharing a review of your stay at Blue Tide 6A! We are happy you love this condo as much as we do. Your feedback means a lot to us, and we have already passed it along to our team. It helps us provide a better experience for all our guests here at Benchmark. It was a pleasure to have served you, and we hope to see you again! Sincerely, Benchmark Management!
From a partner site

8/10 Good

Kara S.

Blue Tide 6A

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We absolutely love Bluetide! It is a hidden gem amongst the other rentals on 30A. I will say we were highly disappointed in the cleanliness of the 6A unit overall. The place needed a deep cleaning. There was food crusted to the table, the bathroom was dirty, and the entire floor of the unit was filthy. The unit was nicely decorated and the beach access was perfect. Some of the furniture outside was broken so we were unable to sit out there as a family and enjoy the view. One other thing is that most of the units at Bluetide have beach service, but 6A did not. On top of our already expensive stay, this was an extra $200 for us for the week. 6A should definitely invest in the beach service for their guests. I will return to Bluetide, but I won’t stay at 6A again without the beach service included.
Response from VrboOwner on 13 July 2023
Kara, We are glad to have been able to provide you with a great location for your trip to the beach! We are however saddened to hear you were not pleased with the cleanliness of this unit. Our records show that we were never contacted regarding the state of the property being unsatisfactory. If anything is to arise while on your stay, please reach out to us. We would love the opportunity to resolve any of your concerns while on your stay. We will pass along your comments regarding new outside furniture and possible beach service to the proper parties to ensure future guest satisfaction. We hope you consider staying with us again at Benchmark Management, we would love the opportunity to provide you with a 5-star luxury vacation. Sincerely, Benchmark Management.

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