6/10 Okay
Melissa M.
15 Mar 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Perfect location, lacking condo/management
The good: location is amazing, this is a penthouse corner with unbeatable views. The beach is great. Walk to the coffee shop. Easy drive to dinner & stores.
Management seems to be responsive, until there is an issue. Our patio furniture was zip tied, and we contacted them through their online chat; was told to contact service. Went downstairs & spoke to “service”, who said they needed to look into it & call someone. “Should only be tied up for weather.” We pointed out there was no weather. It never got resolved in our 4 nights. The rest of the complex had patio furniture out, there was never weather issues. I honestly didn’t bother with our other issues, since the patio should’ve been the easiest thing in the world to resolve. We just needed approval to cut the chairs loose.
But I’d want to know before I booked:
Beds were horribly loud; if you partner rolls over it will wake you. Our daughter moving in 1 room woke up our son in a different room. I had to go buy pillows at Walmart, because even my kids couldn’t sleep on the ones they had. Felt like blow up air pillows.
Toilets were disgusting, stained black in parts, orange water rings. The kitchen utensils had dried food stuck to them.
Dead bugs on the floors. One of the tables was upside down. The foot stool/ottoman is warped it’s so old. Light bulbs out.
I would happily rent in this building again. But not from this management company anywhere.
Melissa M.
Stayed 4 nights in Mar 2024
