2/10 Terrible
Kathleen H.
7 June 2023
Disliked: Cleanliness, communication, location, listing accuracy
Horrible
Upon opening the front door we were astonished at the smell of strong cleaning fluid. There was mold scattered throughout, more so in the bathrooms. The furniture was dingy and dirty. The impression on the listing was that it was a 3 story high house, however, it was built into a hill and the "inlaw suite" was accessible by walking outside on a dangerously steep slope. There were geckos running around inside. The deck was located outside with a steep stairway from the kitchen. We reached out to VRBO to help us find another accommodation and we did not receive any help at all. We were on our own during the busiest week of the year, the week of the Feast of the Magi when just about everywhere is booked. We are not young and this was extremely stressful. I would not stay at this house if I was paid to stay there. Additionally, the VRBO lack of assistance was extremely disappointing and unhelpful.
Kathleen H.
Stayed 7 nights in Dec 2022