6/10 Okay
Charles Y.
4 Feb 2023
Big disappointment ...
The description of the room was misleading.
I am a positive person and an extensively experienced traveler but I was not pleased with this VRBO experience.
It was described as having a kitchen which was false. There was no kitchen. Couldn't even describe it as having a kitchenette. The mini fridge and microwave took up a 1/3 of the closet. Cuisinart coffee maker was not supplied with appropriate pods which are not widely available at the supermarket. There wasn't proper cleaning sponge to clean the dishes. The shampoo supplies were scant and lasted a fraction of my 8 day stay.
The condition of the room is dated which contrasts with the recently renovated lobby and common grounds. The room is in sore need of renovation: worn out finish and decor including bathtub.
Stained white towels which need thorough bleaching or replacement.
I shared this experience with VRBO early on during my stay but still have not received a response.
The big plus was the excellent location and quality of the common grounds.
Unfortunately, this experience makes me wary of VRBO during my future travel arrangements.
Charles Y.
Stayed 8 nights in Jan 2023