First off, there were no walk through with the owner and myself! Second, I had to keep texting asking for the address, we had to keep riding around until the address was finally given. Third, once we got in, myself, husband, and cousin did a walk through. I took pictures and immediately contacted the owner with my concerns. The house was not cleaned upon our arrival, the washcloth/towels/sheets/blankets were dingy/dirty! The floors, window seals, sink, tub/shower were not clean. There were hair all in the shower and on the shower curtain in the other bathroom. The owner got offended and sent me a ugly message saying I implied their home was nasty and I just wanted a free stay or extra day! That was despicable and uncalled for because I was just letting them know that the clean up person didn't do a good job! Come to find out, tge owner cleaned the home and that's why they were offended. I told the owner I never ask for anything free and if I showed them a picture of my house, they would be AMAZED! My home triples that house and for the fee, it is ridiculous! There's only 3 small bedrooms and no where to let 4 cots out! I asked about cleaning supplies before I got there just to know if I needed to get any and the owner said there were plenty of cleaning supplies. Not true, nothing to disinfectant or sanitized for COVID-19 or any bacteria. We had to go but clorox! There was not any water in the gallon jug nor an extra jug like in the picture. I also asked about whether there had been a dog/cat in the house because it had a very loud urine odor from an animal and there were footprints on the floor from an animal. There were 2 dog bowls in the area where the gallon jug of water was from the picture. The owner was very rude, very smart at the mouth, to be a business person/owner they have no people/person skill. So after the stay and the back and forth, the owner sent a message and charged my credit card $150 saying we damaged vrand new washcloth/towels, tore up the piece on the floor to separate a room which it was already up because I took a picture of it, say there were stsin on the blanket which they were already dingy, and scratched up the new stove. This person just wanted to be an ass because I told them the house were nasty. I have pictures to prove it. I spilled water on the floor trying to iron and tge iron didn't work, so I used a paper towel to get up the water and the floors were filthy! The window seals were filthy as well!