8/10 Good
Scott T.
28 Apr 2022
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Last minute vacation
We booked this last minute and had a quick response from the owners.
The condo was exactly what it said it was going to be.
The check in process was a nightmare as one of the staff basically did not help us
We drove 18 hrs to get there from Ontario.
And then we were literally 4 hrs trying to get a hold of owners, Panhndle and VRBO.
Two days after we got there we dealt with new front desk staff and a manager that were excellent to deal with. They were very apologetic about the service we reviewed and were able to give us an extended check out time and also gave us complimentary tickets for an outing.
Beautiful place, beautiful pool, beautiful beach and would stay again.
To be honest I had read other reviews that said the check in was a nightmare I just figured it was a one off but likely it happens more than to one family
. Panhandle maybe you could look at your check in procedures and see if it could be made less confusing
Great place to stay though, would stay again
Scott T.
Stayed 5 nights in Mar 2022