10/10 Excellent
Ben M., Letchworth, United Kingdom
15 June 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Enjoyable 2nd stay - will no doubt be back again
We'd stayed here a year ago so knew what to expect; the villa is very comfy and didn't feel at all crowded with 5 of us this year. We had a lovely week's stay.
Annick the keyholder was fantastic; very flexible with check-in and check-out, and super responsive. The kettle stopped working on our 2nd day and she very kindly dropped off a new one the very next day.
The pool was lovely; it was unseasonably cool while we were there so needed the pool heating, which once I'd worked out how to switch on it got the pool to a pleasant temperature for the next day. There were a few loose/missing tiles, but not a problem for us. The pool water was well maintained, with a pool guy coming during our stay to add whatever needs adding. The water was clean, clear but didn't smell of chemicals, so all good as far as we were concerned.
The main TV worked well; we used our own Netflix account and Chromecast with no problems at all. The WiFi is still slow (only about 5mbps - despite cheap fibre 300+mbps broadband being available at this location) but worked fine as long as we were only streaming video to one device. We didn't even try the cable boxes this year.
We knew from last year not to expect many "essentials" like soap, dishwasher tablets etc, so had taken our own. There was one toilet roll in each toilet this time so enough to see us through to the shop opening on Monday.
Beds were comfy, although could probably do with a few more pillows (there was only one pillow per person).
Ben M.
Stayed 7 nights in May 2023