Entire home

Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool

Photo gallery for Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool

Living area
Living area
Room
Room
Private kitchen

Reviews

8.8 out of 10
Excellent
4 bedrooms3 bathroomsSleeps 10157 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Key West, FL
  • Place, Duval Street
    ‪1 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪8 min walk‬
  • Place, Mallory Square
    ‪10 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Rooms & beds

4 bedrooms (sleeps 10)

Bedroom 1

1 King Bed

Bedroom 2

2 Single Beds

Bedroom 3

1 King Bed

Bedroom 4

1 Queen Bed

3 bathrooms

Bathroom 1

Bathroom 2

Bathroom 3

Spaces

Deck or patio
Kitchen
Balcony
Separate dining area
Garden
Dining area

About this property

Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool

A Private Tropical Paradise ... is the feeling you get when you enter the pavilion of this award winning villa just a half-block off Duval St. in Old Town Key West. I first visited this private home when it was featured on the prestigious Garden Home Tour of Key West which opens a few select private homes to the public. A total renovation created a stunning one-of-a-kind tropical water pavilion by bridging two cottages with a pool, spacious deck and lushly landscaped garden. The pool is made both mysterious and fantasy-like with beautiful glistening stones and a giant frangipani tree which drapes the pool. Just a few blocks from Mallory Square, steps from grocery shopping, excellent restaurants, popular clubs, the Historic Seaport, and tropical shops makes this one of the most requested and convenient accommodations in Key West. We are so pleased to offer it as one of the more unique properties available in Old Town.

The Pavilion Villa vacation rental home was re-designed to create a spectacular indoor and outdoor multi-level living space which is both elegant and playful. Enter the main cottage from the street side, and you`re immediately reminded you`re on an island by delightful tropical reef carpeting that adorably covers a charming historic staircase leading to the 2nd floor sleeping loft. Here you find a 1 ½ story dwelling which houses the living room, kitchen, three bedrooms, and a full bath with a beautiful indoor/outdoor shower room.

The inventive layout of the main historic cottage maximizes the use of available space, using every nook and cranny to offer something both functional and beautiful. Immediately inside the front door to your left, is the first bedroom with two twin beds that can be put together to make a king bed on request. Straight ahead of the front door is the small scale historic stair case which leads to a loft-style bedroom. This bedroom provides a queen size bed, and has an added feature of a roof-top balcony that overlooks the pool. Back downstairs is one more bedroom, with a king size bed, and an artistic Caribbean blue bathroom with a sunken tub and elaborately tiled large private indoor/outdoor garden shower.

The dining room, kitchen, and beautifully furnished living room are towards the back of the main cottage, and are linked to the pool and deck through double sets of French doors. An outdoor dining table and chairs set just outside the doors serve to extend the living area to the outdoors to the pool and deck area which draw you to the second two-story cottage which is on the opposite side of the pool. Once on the deck pavilion, it is almost impossible to proceed to the back cottage without stopping to dip your toe in the pool, and take in the beauty of the garden. The private spacious deck has plenty of room for sunning and lounging. A second bathroom in the outdoor garden area, consisting of a sink and commode room, and tiled shower room, makes indoor/outdoor living fun and convenient. The main cottage also provides a walk-in laundry room with washer / dryer.

Walk the deck past the pool to reach the second cottage at the back of this unique paradise pavilion. The back cottage has 2 full stories with the first floor set up as a sleeping and lounging area. There is also a large kitchenette and breakfast bar for convenience. The second floor has master bedroom with king size bed and full bathroom, and a spacious balcony which overlooks the pool and looks back towards the front cottage.

The design of the Pavilion Villa Key West vacation rental makes it ideal for family groups or groups of friends. The pavilion-style plan provides two private buildings which are adjoined with a spacious outdoor living room for all to gather. It should be considered as an ideal location for a wedding party to reside, but not to stage the wedding. At the same time, the intimacy created by the garden pool pavilion make this unique home a wonderful location for a couple or a smaller group who want privacy and room to spread out.

This home is offered as an exclusive vacation rental in the most requested location in Key West. The property will not tolerate smoking inside.

If you love this villa but need to sleep more people, you can rent it with the two bedroom cottage Down Island Digs. You can combine a rental of both properties and sleep up to 12 by renting the Island Rendezvous vacation compound


Front Cottage:


Downstairs - 1 king size bed, 2 twin beds (can be pushed together to make a king)

Upstairs - 1 queen size bed


Back Cottage:


Downstairs - 1 queen sleeper sofa

Upstairs - 1 king size bed (master bedroom)



Amenities: Private Swimming pool with exotic landscaping, roof top deck, full pool bath, fully fenced and private, fully equipped kitchen, 2nd service kitchen, unique separate living areas, color cable TV`s, DVD, stereo, a/c, telephone, propane grill. Laundry room with washer / dryer. All linens and towels provided, parking, just 3.5 streets from Mallory Square.

Activities: Around the corner you`ll find fantastic retail stores, wonderful famous restaurants such as Margaritaville, and unique local museums such as the Custom House, Mallory Square Sunset Celebration and the Hemmingway House where Ernest Hemingway lived. Sailing, boating, diving, museums, nightlife is close by.

Area: Downtown Old Town Historic Key West. Just one-half block off Duval Street. Walk to all Old Town Key West features. Great restaurants, shops, galleries, clubs, Hemingway House Museum, Light House Museum, Custom House Museum, Key West Aquarium, Ship Wreck Museum. 10 minute stroll from the famous Sunset Celebration at Mallory Square.

Restrictions: Smoke free house. No pets please. We do not accept guests less than 25 years of age unless accompanied by a family group or guardian.

PAYMENT: Payment for the rental will be processed outside of VRBO according to the terms of your rental agreement (sent for review upon reservation). Payments by credit card are subject to an additional 2.95% merchant processing fee.
PARKING: There is one (1) parking space only for Pavilion Villa, but please note it is NOT the driveway to the right of the house. The parking space is kiddy corner, and across the street from the house. With your back to the house, look across the street and to your right, to see the lot.

Park in the space in the lot marked with the parking sign on the fence that reads ‘510 Bahama.` DO NOT park in ‘Fausto’s Fine Foods’ parking lot directly across Bahama St. There is a parking attendant who watches nearly 24 hours a day, and if you park there you will be ticketed or towed.

Short Driveway in front of the House: There is a short driveway in the front to the right side of the house, between this property at 510 Bahama St., and the cottage next door at 508 Bahama St. Notice: This space is for loading and unloading only. This space is too short to park a car in, and if your car hangs out even slightly over the sidewalk, you will most certainly be given a ticket by the diligent parking officers that patrol downtown Old Town Key West. Do not block the gates, or you will be in violation of fire safety regulations.

Parking is challenging in Old Town Key West and parking meters and parking lots are relatively expensive. We are sorry for any inconvenience, but since this part of the island was developed before there were cars, this should be expected. It is best to park your car, remove your valuables, lock it, and forget about it when you are here. Enjoy your location and walk or bike everywhere if possible.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted
PARKING: There is one (1) parking space only for Pavilion Villa, but please note it is NOT the driveway to the right of the house.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Key West

Located in Key West, this holiday home is in the city centre. Ernest Hemingway Home and Museum and Fort Zachary Taylor Historic State Park are notable landmarks, and the area's natural beauty can be seen at Florida Keys Beaches and South Beach. Mel Fisher Maritime Museum and The Kite House are also worth visiting. Power boating and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Map
Key West, FL

What's nearby

  • Duval Street - 1 min walk - 0.0 km
  • Harry S. Truman Little White House - 6 min walk - 0.5 km
  • Ernest Hemingway Home and Museum - 8 min walk - 0.7 km
  • Mallory Square - 10 min walk - 0.9 km
  • Fort Zachary Taylor Historic State Park - 14 min walk - 1.2 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 14 min drive

Restaurants

  • ‪Green Parrot Bar - ‬4 min walk
  • ‪Margaritaville - ‬2 min walk
  • ‪La Concha Bar - ‬3 min walk
  • ‪Jack Flats - ‬2 min walk
  • ‪Kermit’s Key West Key Lime Shoppe - ‬3 min walk

Frequently asked questions

Does Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool?

As of 16 Apr 2026, prices found for a 1-night stay for 2 adults at Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool on 6 Aug 2026 start from AU$1,570, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool?

Check-in begins at 4:00 PM.

What time is check-out at Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool?

Checkout is at 10:00 AM.

Where is Pavilion Villa – A Key West Private Paradise 1 Block Off Duval w Pool located?

Located in Old Town Key West, this holiday home is steps away from San Carlos Institute - Casa Cuba and Duval Street. Florida Keys Beaches and Ernest Hemingway Home and Museum are also within 10 minutes.

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 25 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.2/10

Cleanliness

9.8/10

Check-in

9.4/10

Communication

9.6/10

Location

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Crystal H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
house was good, location great.
Stayed 4 nights in Jan 2026
Response from VrboOwner on 23 Feb 2026
Hello Crystal,Thank you for sharing your experience! We’re so glad you enjoyed the house and its location. We would be thrilled to host you again on your next visit.
Verified

10/10 Excellent

Jackson W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful location right off Duval and the pool was a great place to kick off a day in Key West!
Stayed 3 nights in Aug 2025
Response from VrboOwner on 7 Jan 2026
Hello Jackson,Thank you! We’re so glad the pool and location made your stay enjoyable.We’d be happy to host you again for another great visit.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location. Nice set up. The pool was wonderful. Grandkids really loved it. Outdoor bath was fine, but there was no rain while we were there. Inside bath with outside shower with a palm tree was lovely. Separate cottage with en-suite bath was very nice. Only downside was early morning deliveries or dumpster emptying for the nearby grocery. However, the grocery was convenient.
Stayed 5 nights in Feb 2026
Response from VrboOwner on 10 Mar 2026
We’re thrilled your family had a wonderful stay! Thank you for your feedback, and we look forward to welcoming you back in the future.
Verified

6/10 Okay

Naveen M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

It is nice place to stay, would have been better if bathrooms are little bigger.

It was great!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Tonya L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Charming

A great location and very charming
Stayed 4 nights in Jan 2025
Response from VrboOwner on 10 Feb 2025
Thank you so much for your glowing 5-star review Tonya! We are so happy to hear you loved our homes vacation and your stay with us. We hope to have the chance to host you again sometime soon. Warm Regards, VHKW
Verified

10/10 Excellent

Darlene R.

Great location, Great house for family or friends!

Very impressed with the property. Plenty of room for families to be able to spend time together and each having some privacy also.
Stayed 4 nights in May 2018
Response from VrboOwner on 18 Dec 2024
We are always grateful to hear when our home exceeds standards and becomes a part of life long memories. Thank you and your family so much for choosing to spend your Key West vacation our Pavilion Villa, Darlene! We hope to host you all again sometime soon. Best, VHKW
Verified

8/10 Good

Trish M.

Liked: Cleanliness, check-in, communication, location

Cute house

Plenty of room for everyone, and it was very relaxing hanging by the pool.
Stayed 7 nights in Aug 2019
Response from VrboOwner on 18 Dec 2024
We're so happy to hear you enjoyed the all the space and serenity our Pavilion Villa has to offer! Thank you for staying with us and for taking the time to share your experience. We hope to have the chance to host you again for your next trip to Key West. Best, VHKW
Verified

10/10 Excellent

Amber H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location

Loved the location. The setup of the bedrooms was great. But the 3rd bathroom and shower is located outside near the pool.
Stayed 7 nights in Jan 2024
Response from VrboOwner on 31 Jan 2024
Thank you so much for leaving us a 5-star review, Amber. We look forward to the opportunity to host you again. VHKW
Verified

10/10 Excellent

Michelle H.

Loved the house

Near lots of things to do, but yet quite neighborhood, so we could walk everywhere. Liked having breakfast by the pool.
Stayed 5 nights in May 2018
Response from VrboOwner on 18 Dec 2024
We definitely agree that our Pavilion Villa is the best of both worlds as far as making the most of your time in Key West. Thank you for staying with us and for taking the time to leave a review, Michelle! We enjoyed hosting you and hope to have the chance again the next time you're in town. Best, VHKW
Verified

8/10 Good

Deborah S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

GreAt Location

Located 1 block off Duval, 1/2 way between Mallory Square and Southern most point. Not fanciest interior but great for families. Loved the heated pool in evenings after sunset
Stayed 8 nights in Nov 2019
Response from VrboOwner on 19 Dec 2024
We're so glad to hear our Pavilion Villa had all the comforts needed to settle in and make yourselves at home! Thank you so much for staying for staying with us and for sharing a review about your experience. Best, VHKW
Verified

10/10 Excellent

Claudia S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location!

Close to everything!!! Perfect house, perfect spot. The two villas separated by pool gave us all our own space with common area. Would definitely recommend and we would rent again!
Stayed 5 nights in Apr 2021
Response from VrboOwner on 21 June 2023
Hi Claudia! Thank you very much for your comments! It's wonderful to hear that this property was a good fit for you and your group. We look forward to having you back and thank you for your future referrals. VHKW Team
Verified

10/10 Excellent

Jeffrey H.

Turning 50 Key West 2019

The Pavilion was an awesome place. Very clean and close to everything. Had a Great Time!
Stayed 4 nights in May 2019
Response from VrboOwner on 18 Dec 2024
Thank you so much for choosing to celebrate such an exciting birthday at our Pavilion Villa! We're thrilled to hear your enjoyed your stay and the celebrations for your special day. If you ever want to spend another birthday in Key West, we hope to be the ones hosting you! Best, VHKW
Verified

8/10 Good

John W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice place

Bathroom situation is a bit weird, but works. No shampoo/soap which isn’t great. A/C units in each room and heated pool great(pay for the heater). Parking super convenient. Would definitely stay again.Owner was great…
Stayed 4 nights in Feb 2025
Response from VrboOwner on 20 Mar 2025
Thank you so much for taking the time to review your stay with us John! It was a pleasure hosting you for your time on the island and we're thrilled to hear you had a wonderful time. Warm Regards, VHKW
Verified

8/10 Good

Jackie W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location.

We had a great time and enjoyed the location. Everything within walking distance. A grocery store right across the street which was very handy. The house could use a few updates but overall our family had a good time.
Stayed 7 nights in Nov 2020
Response from VrboOwner on 21 June 2023
Hi Jackie, We are so happy you enjoyed the location! We appreciate your feedback an will take the suggestion into consideration.
Verified

6/10 Okay

Sarah W.

Liked: Check-in
A few things to note about this home that we were unpleasantly surprised by-the main house has no real doors or full walls. While you can still achieve some privacy there is no way to mute any noise from the bedrooms or living space. Another thing to note, there are no indoor showers in the main house. One bathroom has a tub but the shower is outside. The other "bathroom" is accessible only through the pool deck and is actually outside. The floors in these outdoor showers did not feel stable. Additionally, the floors of the house were not clean, they left the bottoms of our feet black if we went barefoot. It is also across the street from a grocery store, which gets loud deliveries during the week around 6 AM. While this home is certainly conveniently located for anywhere you want to go on the island, I can't say that I would recommend staying here.
Stayed 7 nights in Jan 2026
Response from VrboOwner on 27 Feb 2026
Thank you for taking the time to share your feedback about your experience at our Pavilion Villa! We truly appreciate you choosing to spend your vacation in Key West with us and are sorry to hear that certain aspects of the home were not what you anticipated for your stay. This property is a historic home that was originally built before air conditioning, which is why the upper walls are designed the way they are—to allow for proper ventilation and airflow, as was common in homes of that era in Key West. That said, we absolutely understand how important layout/privacy are when choosing a vacation home and we know that this particular architectural style may not suit everyone’s preferences. We will be updating our listing to better and more clearly describe the layout of the home, including the open wall design and overall bedroom configuration, so future guests can make the most informed decision based on their needs. We will also update the description to more clearly explain the bathroom setup, including the outdoor showers and access points for each as we know the photos are not always effective at depicting the flow of the homes. Thank you as well for bringing the outdoor shower flooring to our attention! We will have our maintenance team inspect and schedule any necessary improvements to ensure everything feels secure and comfortable. Our team also sincerely apologizes that the indoor floors did not meet our company cleanliness standards, this is not the experience we aim to provide for our guests. We will be promptly speaking with our housekeeping team and directing them to pay closer attention to the floors moving forward to ensure they are thoroughly cleaned prior to each arrival. We are deeply grateful for your time and honest thoughts on your stay with us, as it helps us improve both the in-house guest experience and the accuracy of our listing for potential future guests. It was a pleasure hosting you all for your time on the island and we hope to welcome you back to one of our other homes in our Vrbo portfolio that may be a better fit for your preferences and vacation needs! Warm Regards, VHKW
Verified

8/10 Good

Mark T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Thanksgiving in the Keys

Would have been 5 stars but the pool needed cleaned and never got warmed up as I requested and paid extra for. The house was very clean and the location was ideal for our group. Parking is not ideal if there is more than one vehicle in your group.
Stayed 4 nights in Nov 2024
Response from VrboOwner on 16 Dec 2024
Thank you so much for spending the holidays with us in Key West! We appreciate your feedback and hope to have the chance to host you again sometime soon. Best, VHKW
Verified

10/10 Excellent

Megan W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Even Better than Listing

This was the perfect house for a girls trip. The location is wonderful by Duval Street and a grocery store and Walgreens extremely close. There’s an adorable cafe on the corner for fresh coffees in the morning. We truly enjoyed our stay. I would recommend a sound machine as the roosters in Key West come out in full force.
Stayed 4 nights in Jan 2024
Response from VrboOwner on 23 Jan 2024
Megan, thank you so much for the great review. We are thrilled to hear that you found everything up to and exceeding expectations for your stay. We're looking forward to the chance to host you again. We'll do our best to ask the roosters to quiet down ;) VHKW
Verified

8/10 Good

Nadine C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful location

Clean and close to everything. Loved the fact that the grocery store was across the street. Beds were comfortable. Only complaint on location was that there were noisy service and garbage trucks early morning. The pictures of property do make it seem much bigger but we were pleasantly surprised after a day that the layout and location was perfect!
Stayed 6 nights in Dec 2021
Response from VrboOwner on 30 Dec 2024
Thank you so much for your kind review and for spending your December with us, Nadine. It was an absolute delight hosting you and your group for your time in town and we hope to have the chance again next holiday season! Best, VHKW
Verified

10/10 Excellent

Joanna K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous accommodations and amazing location!

This property is exactly what you see in the photos. FABULOUS! From booking to check out, we could not have asked for better. Excellent response from owners, the house has everything you could need, including a wonderful pool! Walking distance to all of Key West. We all loved this house and the little cabana. If you are looking to be in the heart of Key West with your own home oasis, this is your place!
Stayed 5 nights in Jun 2021
Response from VrboOwner on 21 June 2023
Hi Joanna, We are so pleased that you took the time to give us a 5 star review and that the property matched your expectations. From our VHKW Family to yours, have a happy holiday season and we hope to see you again!
Verified

10/10 Excellent

Jason G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location, Nice clean home with Privacy

The pool area is nice and private, tho does not get a lot of sun. Plenty of space around the pool area. The pool house is much quieter, newer and more insulation, I would guess. You do not hear the roosters in that house! Groceries across the street. A block from Duvall. Still quiet all day long. Perfect spot. We will be back.
Stayed 4 nights in Jan 2020
Response from VrboOwner on 21 June 2023
Thank you for your nice comments! The locations of Pavilion Villa can't get any better, right?! :) We would love to have you back in the near future! VHKW Team
Verified

10/10 Excellent

Margaret E.

Liked: Cleanliness, check-in, location, listing accuracy

Paradise

Staying at Pavilion Villa was an amazing experience for our family of 10. The private pool was perfect! The location was perfect too. The only con was the broken sleeper sofa, which we were counting on to sleep our party of 10. They did provide an air mattress to replace it. One additional suggestion would be a railing on the wall in the bathroom/shower for improved accessibility, as we traveled with a disabled family member. Otherwise, we couldn’t have asked for a more comfortable place to stay in Key West!
Stayed 7 nights in Jun 2022
Response from VrboOwner on 14 Jan 2026
Hello Margaret,So glad your family enjoyed the villa and pool! Thank you for your suggestions.We’ll keep them in mind. We’d love to host you again in the future!
Verified

10/10 Excellent

Susan M.

Loved every minute of it!

Twenty-six straight years of these eight girlfriends getting together - and we loved every minute at The Pavillion Villa! We walked, talked, ate, drank, laughed, shopped, and then relaxed by the pool! Vacation Homes of Key West were wonderful guests (we couldn't believe the villa came so equipped - beach towels, small cooler, kitchen supplies, etc.) The location was perfect with Fausto's Food Palace across the street, Cuban Coffee Queen, Mr. Z's, the Cafe, and Old West Mexican around the corner, and Key West Distillery at the end of the street - we didn't have to uber once. Thank you for these wonderful memories - continue to be sweet!
Stayed 7 nights in Jul 2018
Response from VrboOwner on 21 June 2023
We are thrilled that you loved the place and had a wonderful time in Key West! We hope to have you back celebrating 30 years of girlfriends get together...or may be even sooner? :) VHKW Team
Verified

4/10 Poor

Laurence L.

Liked: Check-in
Disliked: Cleanliness, communication, location, listing accuracy

Horrendous Experience

We found a bed bug. The property management compaqny, Vacation Homes of Key West, refused to acknowledge the validity of the complaint or to have the house treated. The entire experience ruined the stay. I wouldnt stay in this house ot use this managment company if my life depended on it. Thei customer service was contentious and extremenly unprofessional.
Stayed 7 nights in Dec 2021
Response from VrboOwner on 21 June 2023
We are really sorry that the guest feels this way. We have to follow a protocol when guests report that there are bed bugs at the properties we manage. We first send our professional housekeepers to inspect the property and then we send a licensed Pest control tech to inspect. If there is evidence of bed bugs, then we schedule special bed bug treatment with the pest control company. In this case neither of the parties found any evidence of bed bugs at all. We were in communication with the guest every step of the way and kept them well informed. We also asked them multiple times to meet us at the property and show us where they saw evidence of the bugs, however they refused. We take great pride in providing exceptional guest services and it is very unfortunate that this guest wasn't happy even though we addressed their concerns right away.
Verified

10/10 Excellent

Jim B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quiet and perfect location

Location was perfect. We had ice maker problems when we were there and the issue was quickly fixed. Overall a great experience.
Stayed 7 nights in Feb 2022
Response from VrboOwner on 13 Dec 2024
We are so happy to hear you enjoyed your stay with us and that we were able to address anything you needed during your stay! Thank you for staying with and for taking the time to share your experience. Best, VHKW
Verified

10/10 Excellent

Donna P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location.

The rental was clean and as advertised.
Stayed 7 nights in Jan 2022
Response from VrboOwner on 13 Dec 2024
Thank you so much for your kind review Donna! We're thrilled to hear you enjoyed your stay and hope to have the chance to host you again sometime soon. Best, VHKW

About the host

Hosted by VHKW - Vacation Homes of Key West

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