4/10 Poor
Randy H.
21 Apr 2025
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Nice house, but fees excessive
House is very nice in a nice neighborhood, and only 10-15 minutes from downtown Flagstaff. One of the bedrooms is a converted room away from others thats a little spooky but my daughter loved it. My minor issues are the communication was poor, I didn't get rental agreement until after I left, and the house manual after we got there, but we both bear some blame here as their emails somehow got blocked from my main email account. Fortunately the owner did answer my call to help us get in. Secondarily the pots and pans were dirty and hadn't appeared to have been cleaned in quite a while. But my biggest issue was pricing. When I reserved I only noticed the nightly price so I was shocked when the total bill for two nights was more than double that rate. The major difference was fees, including a large cleaning fee, an arbitrary "house supplies" charge and extra charge to have a 4th person stay in a 4 bedroom house? I'm not sure whether I would have selected this house had I known the real cost was well over double what it was listed at.
Randy H.
Stayed 2 nights in Apr 2025
