8/10 Good
Diana B.
10 Jan 2022
Location Location Location- Perfect
The location was perfect- 20 mins to Squaw and 10 mins to Northstar. There was a storm a few days before we arrived but we didn't check in to the house until the day later and we asked if we could get a refund but the property Manager stated that the road were open and the house will be ready at 4pm but it "advised" by Caltrans to not travel if it wasn't "essential." We didn't want a full refund it was just for the day we didn't feel safe to travel in to Tahoe. A partial refund would have been fine, just something. Regardless, if the roads were open, it was advise to not drive in. The manager stated that the house will be ready at 4pm- We came in at 9am the next morning (when it was safe to drive in). Unfortunately, there were trashed left in the garage and smelled up the garage and eventually smelled went into the house. Yes, there was no trash services due to the storm but they could have remove it and place it else where. It was an unfortunate event but we had the best snow to ride in.
Diana B.
Stayed 3 nights in Dec 2021