4/10 Poor
Hazel C.
22 Mar 2024
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness
Needs a deep cleaning
First I want to say that property on the ocean tend to have rust and mineralization that is normal. You really cannot escape the rust as it happens over time to nearly all metal fixtures and it doesn't make sense to replace things on an island. That being said this place was exceptionally dirty. The tub has a significant amount of soap scum buildup, there is a lot of decor with layers of dust, the bathroom screen is very dusty and someone has drawn with their finger "clean me" on it, every cabinet in the kitchen needed a good scrub down particularly at the door pulls, and last the floors were dirty and the bed had popcorn and several grapes under it. The bathroom rug smelled of urine. The kitchen sink had a grease ring all around the inside of it. When I called maintenance about it, no answer. After contacting VRBO they finally got them in contact with me and made me call the cleaners to tell them what was wrong. The cleaning person insisted they had cleaned. I explained that was not possible in the sense that there was sand, grapes and popcorn under the bed. I expect sand to some degree based on the locale. They agreed to come the next day and reclean. After going to bed that night I did notice that the sheets on the bed were definitely not the quality noted in the listing and most likely some type of polyester blend. The towels in the unit were nice quality (2) and (2) beach towels. The unit was not re cleaned and I had to do a better clean. They may have cleaned the sink.
Hazel C.
Stayed 6 nights in Mar 2024
