This is a GREAT house in a GREAT neighborhood, and overall, we had a great time. We are family of 7 adults, 2 toddlers, and 1 newborn. We specifically rented this house because it would accommodate all of us, knowing we would probably spend all of our time at the beach and house. We did! But cooking in and taking care of children requires a lot of laundry, which this house is set up for. We got ready to start our first load on Day 2, only to find out that the clothes dryer was broken—like parts sitting in the tumbler broken. Long story, short, the management company KNEW the dryer was broken. It would have been nice to notify us ahead of time, so that we could pack more towels and clothes. Instead, they chose to lie and put us off for days. They never offered help or more towels to exchange until we begged for them on Day 4. We could accept that better if we weren’t paying top dollar for these amenities. In addition, we had no Wi-Fi, which is also advertised as a selling point. We reported the problem, but no one ever showed up. Probably a reset was all that was required, but renters have no access to the equipment. This really is a perfect house for a big group and I appreciate that the owners seem to care about guests. However, the property management doesn’t seem to care about the owners or renters. We wouldn’t let it ruin our time together, but it would make me think long and hard about renting it again.