Verified review
6/10 Okay
Joi S.
1 May 2023
Liked: Communication
Disliked: Check-in
Remodeled Cheap Motel
Management was very responsive throughout the entire process. Unfortunately we had issues checking in. The door code provided did not work. Management provided an emergency code that sporadically worked. Sometimes the original door code worked when the emergency code did not. And only if you left off a digit. It was frustrating not being able to access your accommodations at random times. Upon arrival, the bathroom sink had not been cleaned and there was toothpaste splatter covering the faucet. I would say the biggest let down was the lack of insulation at the property. Regardless of the recent remodel, it was a cheap building and guests walking upstairs sounded like a herd of buffalo for us residing beneath them. The walls were so thin we could hear every movement and conversations (verbatim) of anyone passing by outside or above us or in the rooms beside us. Although other guests at the property weren’t abnormally loud, we were awakened several times due to the complete lack of soundproofing. The property was located in a decent area but wasn’t worth the price point. Areas of improvement: update your door locks so guests can access their accommodations; power wash the outside doors and sidewalks, they were filthy; invest in better insulation so the property is better sound proofed; have housekeeping clean more thoroughly. In addition to a dirty bathroom, the floors and baseboards were dirty throughout the apartment. Overall rating: 2 out of 5 stars. The biggest positive being the quick responsiveness of property management.
Stayed 3 nights in Apr 2023