Andre was extremely accomodating. We had a booked at a hotel in Hilo, only to find out that is was not such a nice place to stay. I contacted Andre at 7pm and on the same night, we were arrived to this rental. We booked the two studios as the 3 bedroom was taken. None the less, we spent two nights here. The beds were comfortable. Lynn was very informative about things to do. They have information for local services like a personal chef, massuse, or tour guide available at the rental. We had a great time while we were there, and were much more comfortable staying here than the place we had originally booked in Hilo. The prices are unheard of. Our stay was very reasonably priced. A word about Hawaii... there are bugs and they are to be expected. If the lights are on, they will come. Lynn was nice enough to warn us about this. We quickly understood what she was talking about. If you are afraid of bugs, this is not the place for you. We were not expecting the bugs so it was a bit of a surprise for us, but we dealt with it by keeping the doors shut and the screened windows open. The rental itself, is clean and modern and comfortable. The beds were comfortable. We would stay here again. We had a great time. Thanks Andre & Lynn.