4/10 Poor
Mystica F., Santa Barbara, CA
26 Jan 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
This cabin needs some TLC
Jacuzzi heated up to 96- it was 12 degrees outside during our stay. Mngmt told us that technically the jacuzzi was working. Kitchen had 1 dishtowel & lacked the basics.
The kitchen faucet is so loose at the base, its going to fall over. Dishwasher was broken and inoperable. Pots and pans were so greasy that mngmt said "gross" when they came to take a look. Remote for TV in living room slipped between the couch cushions and when I went to grab it I found a knife, a 5 foot dog leash, and so many crumbs it was clear that no one has cleaned it in a VERY long time. Lamp in living room didnt have switch to turn on. Outlet didnt have a face plate on it. 2 out of 8 lightbulbs in master bathroom worked. Fan in master bedroom had a very thick layer of dust. Cheese grater was broken in half.
No remote for TV in master bedroom. Smoke alarms from 2004 - they started going off at 2AM- all of them. Mngmt sent out the fire department only to have 5 firemen in the cabin with their boots dirtying it up.
Management tried to do their best with what they had. Its clear the owner of this cabin doesnt care or doesnt know. I received a 50% refund. Before you book, I would at the very least ask if the jacuzzi will heat past 96. I contacted VRBO, submitted photos to VRBO support and never even heard back.
Mystica F.
Stayed 8 nights in Jan 2024
