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4/10 Poor
A guest from null, NA
23 Apr 2024
Needs cleaning and repair
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The most upsetting factor was the presence of cockroaches. These were found in the bathroom of the bedrooms with the queen and 2 twin beds and also in the dishwasher. I have stayed at other Marriott homes and I was very disappointed with this particular one. This home was definitely not up to Marriott standards. Upon entry into the home, the tile in the foyer was cracked in multiple tiles with a long crack through several. Since this home is located on the water, as you enter the home, your eyes are drawn to the wall of glass doors that lead you to the outside. Unfortunately, the glass doors appeared to have a very cloudy film on them. First impressions were disappointing to say the least. It was apparent that cleaning would be severely lacking in this home. From the wood floors to the countertops to the bathrooms. Two of the bathrooms appear to have mildew and black mold in them. Several hours were spent attempting to get the home cleaned enough to feel comfortable. Damp Rid bag was to the point of overfull. The gas grill, that is advertised in the listing as natural gas, was in fact a cheap propane grill. The grill needs to be replaced. Time was spent attempting to secure and to clean for use, however due to the buildup of previous usage, it would just burn the grease from that previous usage rendering the grill useless to us. Several of the patio stone tiles are loose and dangerous trip hazards. The pool itself has several spots of large circles where concrete is missing and the location by the steps has possible black mold on the underneath area of the corner.
