6/10 Okay
James O.
17 Mar 2023
Liked: Check-in, location, listing accuracy
Good location and Okay Room
Overall I would stay at this location at The Gateway again but not at this particular property. This location is walkable to the Gondola and especially River Run Village. In ski boots it is borderline walkable but doable. The shuttle stop is right outside the building and the shuttle works great if you time it right. The indoor pool and hot tub a really convenient and good.
The communication from the owner was very poor. I felt like I was bothering them the whole time. The sheets for the sleeper sofa were wadded up, visibly dirty, and had a VERY strong body odor. We asked for clean sheets. After going back and forth for 2 days with messages and them saying they brought them and they did not, we finally got clean sheets for the sofa halfway through our stay. It was gross. Also, there was an odd odor in the bathroom, something like dirty gym socks.
The main bed was comfortable. The HVAC worked well. The shower was good. There is a small refigerator, sink, and microwave. The Keurig coffee pot worked well. There was some coffee there for it and you may want to bring some of your favorites as well. Another good point is they didn't require any extensive checkout list.
If you need a TV then definitely look elsewhere. There's no TV service for the TV and YouTube nor YouTubeTV will work. It had nothing to do with our account (they definitely didn't have an account to use it with!). Something with the TV would not allow any licensed content which includes any kind of movie, TV shows, or sporting events. Only a non-licensed YouTube video was possible. I even factory reset the TV. Same! I don't know if this is because it's a gray market TV or what, but it doesn't work.
Overall, we had a great trip at this location but I couldn't recommend this place. Your experience may be different and if you try it I truly hope it is.
James O.
Stayed 4 nights in Mar 2023
