Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We arrived through all the nearby construction (Honoapiilani road and Ritz Carlton) only to find that painting crews were all over the building where the condo was. Management had emailed us less than one week prior to our departure for Maui that painting was "in progress" on the unit, but we were not prepared for all the workers, ladders and a hydrolic lift outside of every window for the entire stay. The lanai and outside furniture was covered in a layer of dust from recent sanding and the outside of the unit looked battered. The onsite project manager was kind enough to keep away from our unit when we asked, but it was hard to aviod the sound of nearby power-washing, sanding and hydrolic lift noise. We were not notified at all about the massive Ritz Carlton construction project nearby. Playing tennis on the Bay Villas tennis courts was anything but pleasant due to the construction noise, and you had to navigate through boarded roads, flagmen and tractors each time coming and going. The condo is showing its age - furnishings were ok, but every room had something that needed repair - a closet door off the hinge, rusted shut blinds, dripping faucet, wobbly patio table, etc. The kitchen is very small and not adequately stocked. The dull knives were rusty, the wine glasses foggy, the handles are falling off the pots/pans, and the cabinet doors are sticky. The location along the bluff is quite nice, and the view would be spectacular if the windows were cleaned more frequently. We enjoyed Kapalua, but we feel this property is overpriced and not taken care of. We won't rent through Aloha Vacation Villas again.