The house was beautiful and large enough to house our entire group. However, I booked this property specifically for the elevator as I had a disabled person in our group. This trip was intended to gather our family to celebrate that person and have them enjoy the family interaction at every level of the house. Arranged knowing, as their health is declining, this will be the last travel opportunity. Unfortunately, the elevator was out of order and they had to sleep in a chair on the main floor and we were only able to get them to the shower once. Beyond disappointing.
In addition, some of the showers were broken and we took turns using the master shower. We also needed to purchase staples for the week (e.g. toilet paper, paper towels, dish soap, dishwasher soap, and etc.) because there was either not enough for the stay or wasn't there at all.
A refund or compensation for these issues would be appreciated.