4/10 Poor
Verified traveller
23 June 2023
Liked: Check-in, location
Disliked: Cleanliness, listing accuracy
Dusty and spoiled our vacation!!!
The property was dusty. Covered with spiderwebs. We have vactioned in many cabins and wooded areas. The staff didn't clean the cabin to prepare for guests. Called management as soon as we walked in. Cleaning person came and swept spiderwebs and wiped pollen of tables. Still had to point out areas for her to clean and sweep. Dead bugs in shower and tub. No one inspected the unit before we arrived clearly! Open blinds to look out....Window seals were nested with cobwebs. Area rug had not been cleaned. It smelled like bad foot order. Guests ended up taking Claritin for allergy relief. Our eyes and nose itched from dusty atmosphere. Night Manager pestered us about playing the music on the deck. Music was confined to our space and not loud. However, we turned it down.
She texted back and said it was still too loud. It wasn't. She finally apologized after mistakenally accusing us of having loud music... said it was someone else!! Continuely received text from management/property person about our stay even while we were away at the local beach. We literally could not enjoy the vacation. It was so bad until every conversation was about whether the staff was going to call or text us!! The said no firepits and fires... there were clearly people making whole backyard fires. We had no intentions on making a fire. We felt targeted! there was no peace! Ruined our vacation! Instead of making memories about family, it was about a badgered vacation trip!!!
Verified traveller
Stayed 2 nights in Jun 2023
