6/10 Okay
Robert W.
7 Apr 2024
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Ups and downs
Over all, this is a nice little room near popular restaurants and just across the street from the beach. The room was clean and we felt comfortable during our stay. As for the ups and downs...the elevator was not working (a downer). My wife and I are in our 70's and dragging our luggage UP the stairs to the second floor (thankfully not the 3rd floor) was a chore. However, when we contacted the property manager he was very apologetic and in spite of the fact that he did not know the elevator was inoperable, he refunded one nights stay to us (an upper)! The property manager even offered to have someone help us with our luggage upon our departure....but, as we explained dragging luggage UP the stairs is much more difficult than allowing Mr. Gravity help us with our luggage on the way down the stairs --no need for him to send the calvary. Life is full of surprises and our property manager helped us deal with our little surprise. Well done, David!
Robert W.
Stayed 2 nights in Mar 2024