Steps to the beach Pool Hot Tub Sauna LLV480

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you for taking the time to share your detailed feedback on Lakeland Village #480.  We are so glad you enjoyed the home’s location and found it well maintained. We appreciate your feedback regarding the rooms and downstairs bathroom. For future guests to note, our listings are accurate and up to date, but please reach out to us directly if you have any specific questions! Our Guest Relations team is available seven days a week from 9 AM–6 PM Pacific by text, phone, email, and Airbnb messaging, with after-hours support available for urgent concerns. We encourage reaching out so we can step in quickly to resolve issues whenever possible.  We truly value your feedback, as it helps guide the continual improvement of our homes.

Thank you so much for your feedback of the home in beautiful South Lake Tahoe! We hope we can host you again in the future!

Thank you for your feedback on Lakeland Village #480! We are so glad that you found the home nice and enjoyed the location. We are sorry to hear you had an issue with the sink drain. We have inspected this to make sure it is working for future guests.  We always appreciate the opportunity to address problems while you are in the home, instead of letting us know after departure, so we can make sure you are enjoying your stay.  We have passed along your feedback about nightlights for the homeowner's review! For future guests to note, our teams are available to assist with any issues from 9am to 6pm, 7 days a week. Once again, we appreciate your review and hope to welcome you back soon!

We appreciate the opportunity to respond to your review. We sincerely apologize for the cleanliness issues you encountered, as this is far from the standard we aim to provide. We wish we would have been contacted during your stay so we could remedy the issues, instead of hearing about it a week after checkout when we could not help. Our teams take photos of the home's condition before each guest's stay and we do not see any major issues in those photos, but would have appreciated being able to visit the home for a touch up clean while you were there to make sure you were comfortable. For future guests to note, we are available to help with any issues that arrive during your stay. Please give us a call and we will help right away.

Katie, thank you for your review. We’re so glad to hear you enjoyed our clean, comfortable home and its proximity to the beach. We appreciate your feedback as well. We have shared your review with their owners for their consideration on adding ceiling fans and for future guests to note, we do provide portable fans in every bedroom and we always recommend leaving the blinds closed during the day, then opening the windows in the evening to let in the brisk mountain air. If you need additional fans, please feel free to reach out to us during your stay. Thank you for staying with us Katie and we hope you enjoyed your time in beautiful South Lake Tahoe!

Deborah, thank you for your feedback and kind words about our team! We're glad you found the unit clean and well-located, but we’re sorry to hear that the lack of air conditioning made your stay uncomfortable during the summer heat. Your dates were over a heat wave in Tahoe and unfortunately it was hard to keep ahead of even with our provided fans and cool mountain nights. We will certainly pass along your feedback about the home to the owners for their consideration. Lakeland Village was built in 1973, almost 50 years ago. It is a fabulously unique property, as it is right on the lake, with a beautiful beach, pier, boat buoys, 2 swimming pools, hot tub, firepits, and walking to groceries and dining. There are no other properties like this in South Lake Tahoe, and there will never be another, due to building restrictions around the lake. For future guests to note, the pictures of the unit are updated and accurate. We hope to have the opportunity to host you again in beautiful South Lake Tahoe Deborah!

Donna, we appreciate the opportunity to respond to your review. We’re sorry to hear if you came across some items in our home that were not to your satisfaction. We’re also sorry that we were unable to identify any damage or housekeeping issues from the photos you provided to us. For future guests to note, the homes listing photos and descriptions are up to date and accurate. If you have any specific questions on the layout of the home or about the home in general, please feel free to speak to one of our friendly reservationists upon booking to make sure the home is exactly what you are looking for.

Francoise, thank you for your review. We’re so glad your family had a great time enjoying our home's prime location, fully equipped kitchen, and that it was extra comfortable for your stay. We appreciate your feedback as well. For future guests to note, the pictures and description of the unit are accurate, and this unit has been tastefully remodeled. There are eight dining/lounging seats available between the dining room chairs, the kitchen stools, and sofa. Lakeland Village was built in 1973, almost 50 years ago. It is a fabulously unique property, as it is right on the lake, with a beautiful beach, pier, boat buoys, 2 swimming pools, hot tub, firepits, and walking to groceries and dining. There are no other properties like this in South Lake Tahoe, and there will never be another, due to building restrictions around the lake. Updates are in process for the grounds of Lakeland Village which will be completed soon for future guests. Thank you for staying with us Francoise, and we hope you enjoyed your time in beautiful South Lake Tahoe!

Thank you so much for the kind words. The owner and our team at RnR Vacation Rentals love it when people not only have a great time, but they want to come back for more. You are so right about the remodel. The owner basically gutted the home to not only remodel it, but to make it more renter friendly with the addition of a second full bathroom, a larger master suite, plus a reconfigured loft and living room to maximize space in the home. As you pointed out, the free shuttle has varied seasonal operating times. During the peak seasons and holidays you can count on service from early in the morning till late at night. Be sure to ask your driver (and tip them too!)

Thank you for the nice review. We are pleased you enjoyed yourself and hopefully we will see you next year! We were shocked, confused, and worried about the mention of cockroaches! In Tahoe? We have not had a single problem in any of our 20 homes in 5 years. We asked the management of Lakeland Village (this is a townhome with connected units) and they too have not had a single notice of a cockroach. They believe it might have been another type of bug that possibly flew in. Tahoe does get some interesting looking beetles from time to time but it is unusual to see them inside. Regardless, rest assured we are treating the home to make sure it is not an issue. We are so sorry for your wife's surprise with the pillow contents. We continue to be amazed with the belongings previous guest leaves behind (and where we find them). It appears our guest in the home prior to you left some personal belongings in the "decorative" pillow that was left on the bed (the pillow covered with a sham). This was obviously missed by our cleaners and we have changed our inspection routine to include checking all pillows for "leftovers".

Thank you for the nice review. We are pleased you enjoyed yourself and hopefully we will see you next year! We were shocked, confused, and worried about the mention of cockroaches! In Tahoe? We have not had a single problem in any of our 20 homes in 5 years. We asked the management of Lakeland Village (this is a townhome with connected units) and they too have not had a single notice of a cockroach. They believe it might have been another type of bug that possibly flew in. Tahoe does get some interesting looking beetles from time to time but it is unusual to see them inside. Regardless, rest assured we are treating the home to make sure it is not an issue. We are so sorry for your wife's surprise with the pillow contents. We continue to be amazed with the belongings previous guest leaves behind (and where we find them). It appears our guest in the home prior to you left some personal belongings in the "decorative" pillow that was left on the bed (the pillow covered with a sham). This was obviously missed by our cleaners and we have changed our inspection routine to include checking all pillows for "leftovers".

Eric, thank you for your feedback! We’re thrilled you enjoyed the fantastic location and beach access. We apologize for the discomfort caused by the heat and the plumbing issues you experienced. Air conditioning is certainly a rare find in Tahoe, which is why we provide portable fans in every bedroom. For future guests, we always recommend leaving the blinds closed during the day, then opening the windows in the evening to let in the brisk mountain air. We’ve addressed the toilets and sinks to ensure they function properly. Your input is invaluable, and we hope you enjoyed your time in beautiful South Lake Tahoe Eric!

We feel terrible that Ginger had such a disappointing stay with us. Guest satisfaction is our top priority. While we respectfully disagree with Ginger’s assessment of the home, our future guests can rest assured that any and all feedback is addressed promptly to maintain the highest quality of standards.