4/10 Poor
Jennifer b.
21 Apr 2024
Liked: Check-in, communication, location
Disliked: Cleanliness
Dirty
When we first arrived, we noticed dead bugs inside the drawer with the dishes. There is an inch of dust on the master ceiling fan. Floors were dirty. Dirty dishes inside the drawers. We had to buy paper bowls, plates, silverware, etc because it was nasty. There wasn’t even enough bowls for 8 people that the room sleeps. The ice maker is broken. We turned it on and the fridge leaked. Maintenance came 4 days later and said they would let the property know what was wrong with it. (They did bring us bagged ice at that time). The drain on the master shower was clogged. Even if you took a quick shower, you were standing in water. They did come to fix it after we let them know. The guest bathroom sink only ran extremely hot water. They came to fix it 2 days after arrival. Lots of “small issues” that lead to an unhappy client. We’ve gone to Destin West for 6 years and this was the worst we’ve ever seen it. I wouldn’t recommend this room and I would recommend to bring cleaning supplies because of how dirty the cleaning crew left it.
Jennifer b.
Stayed 7 nights in Mar 2024